Securities Operations Associate Manager

Posted 9 Minutes Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Mid level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Leads a securities operations team and oversees daily workflow, staffing, capacity, service levels, risk controls, escalations, and operational delivery. Drives process improvement, automation, error reduction, and corrective actions while monitoring performance metrics and regulatory expectations. Coaches employees, develops talent pipelines, manages global stakeholder relationships, and supports transitions, migrations, technology implementations, and new operating models while maintaining business continuity.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Securities Operations Associate Manager
In this role, you will:
  • Lead and manage a team of Operations specialists, providing clear direction and ensuring consistent achievement of productivity, quality, accuracy, risk, and service-level expectations.
  • Oversee day-to-day operational delivery, including workflow management, resource allocation, capacity planning, prioritization, and timely completion of critical and time-sensitive activities.
  • Serve as a first point of contact for operational issues and escalations, ensuring timely investigation, appropriate escalation, stakeholder communication, and resolution.
  • Maintain a strong risk and control environment by ensuring adherence to established procedures, identifying control gaps, monitoring operational errors, completing root-cause analysis, and implementing sustainable corrective and preventive actions.
  • Identify and drive process improvements, including opportunities for automation, standardization, reduction of manual activities, productivity improvements, and strengthening of operational controls.
  • Monitor key operational indicators, including volumes, productivity, quality, errors, aged items, exceptions, capacity, and SLA performance, and take timely actions when performance deviates from expectations.
  • Ensure the team consistently meets business, client, regulatory, risk, and operational delivery expectations while maintaining appropriate documentation and evidence of controls.
  • Lead, coach, and develop employees, including regular performance discussions, goal setting, feedback, career development, succession planning, and appropriate management of performance improvement opportunities.
  • Collaborate effectively with U.S., India, and other global stakeholders, including operations, technology, risk, compliance, business, and client-facing teams, to resolve issues and deliver business objectives.
  • Communicate effectively with senior leaders and experienced managers, providing clear updates on operational performance, risks, escalations, staffing, and improvement initiatives.
  • Manage organizational and operational change, including process transitions, migrations, technology implementation, and new operating models, while maintaining business continuity.
  • Manage the allocation of people and operational resources, balancing volumes, priorities, employee capacity, planned leave, cross-training, and business requirements.
  • Develop and maintain a strong talent pipeline through training, coaching, cross-skilling, knowledge sharing, and succession planning to support business strategy and future growth.

Required qualification :
  • Experience within Securities Operations, Wealth and Investment Management, or Consumer/Investment Banking operations.
  • Leadership or operational experience supporting areas such as Corporate Actions, Settlements, Income/Receivables, Payables, Fees, or related securities-processing functions.
  • Understanding of Mutual Funds and/or Alternative Investment products.
  • Working knowledge of the securities trade life cycle, including transaction initiation, processing, settlement, reconciliation, exception management, and downstream impacts.
  • Experience in risk identification, operational controls, root-cause analysis, issue remediation, and error reduction.
  • Experience managing SLA-sensitive processes, operational volumes, exceptions, and escalations.
  • Demonstrated ability to identify and implement process improvement, automation, and efficiency opportunities.
  • Experience working with cross-location or global teams, including the ability to coordinate work and maintain appropriate coverage across locations.
  • Strong analytical and problem-solving capabilities, with the ability to use operational metrics and performance trends to identify issues and drive improvement.
  • Demonstrated ability to coach, develop, and retain talent, build SMEs, establish succession coverage, and support employees' career development.

Desired Qualifications:
  • 4+ years of Securities Operations experience, or equivalent experience demonstrated through a combination of relevant work experience, training, military experience, or education.
  • 2+ years of leadership experience, including experience leading or managing a team of approximately 10 or more employees.
  • Demonstrated experience managing operational delivery, employee performance, workflow allocation, escalations, quality, and risk controls.
  • Strong communication and stakeholder-management skills, with the ability to work effectively across different levels of the organization.

Posting End Date:
17 Nov 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.

Skills Required

  • Experience within Securities Operations, Wealth and Investment Management, or Consumer or Investment Banking operations
  • Leadership or operational experience supporting Corporate Actions, Settlements, Income or Receivables, Payables, Fees, or related securities-processing functions
  • Understanding of Mutual Funds and or Alternative Investment products
  • Working knowledge of the securities trade life cycle, including transaction initiation, processing, settlement, reconciliation, exception management, and downstream impacts
  • Experience in risk identification, operational controls, root-cause analysis, issue remediation, and error reduction
  • Experience managing SLA-sensitive processes, operational volumes, exceptions, and escalations
  • Ability to identify and implement process improvement, automation, and efficiency opportunities
  • Experience working with cross-location or global teams and coordinating coverage across locations
  • Strong analytical and problem-solving capabilities using operational metrics and performance trends
  • Ability to coach, develop, and retain talent; build subject matter experts; establish succession coverage; and support career development
  • 4 or more years of Securities Operations experience or equivalent relevant experience, training, military experience, or education
  • 2 or more years of leadership experience, including managing approximately 10 or more employees
  • Experience managing operational delivery, employee performance, workflow allocation, escalations, quality, and risk controls
  • Strong communication and stakeholder-management skills across organizational levels

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support — Pay is considered stronger due to a 401(k) match up to 6% and, for some lower earners, an additional company contribution. Feedback suggests the retirement program is a standout element of the total package.
  • Parental & Family Support — Eligible employees can receive up to 16 weeks of paid parental leave, along with critical-caregiving leave and backup care resources. Feedback suggests this breadth of family support is a meaningful advantage.
  • Healthcare Strength — Medical, dental, and vision coverage begin on the first day for eligible employees, with the employer covering a large share of premiums in some plan scenarios. Feedback suggests access and plan breadth are strong.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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