SDR

Posted 14 Hours Ago
4 Locations
Remote
Junior
Healthtech • Software
The Role
Conduct outbound sales outreach through cold calls, emails, and CRM campaigns; understand prospect needs, present behavioral health EHR solutions, nurture inbound leads, manage the sales pipeline, qualify opportunities, and transition prospects to closing representatives. Contribute to improving SDR playbooks and best practices while working effectively in a virtual team.
Summary Generated by Built In

At ICANotes, we're not just selling software – we're transforming the landscape of Behavioral Health. Our EHR solutions empower providers of all sizes to deliver exceptional care efficiently and effectively. As an SDR, you'll be the driving force behind introducing our game-changing technology to those who can benefit from it most. We offer a fast-paced environment that values innovation, growth, and collaboration.

Your Role:

As an entry-level SDR, you will be at the forefront of our mission, engaging potential customers with tailored sales strategies that showcase the value of ICANotes Behavioral Health EHR. Your focus will be on:

  • Building Bridges: Craft strategic outreach campaigns utilizing Zoho CRM, cold calls, and emails to connect with prospective customers.
  • Solution Showcasing: Leverage your consultative skills to understand the unique needs of prospects and recommend ICANotes products and services that align with those needs.
  • Relationship Cultivation: Nourish warm inbound leads into qualified opportunities by nurturing trust and understanding through ongoing communication.
  • Pipeline Management: Maintain a dynamic pipeline of interested prospects, effectively transitioning them to our sales closers for the next steps.
  • Sales Playbook Enhancement: Collaborate on refining our SDR playbook by identifying and sharing best practices that drive success.


Qualifications:

  • Sales Savvy: Demonstrated experience (2+ years) in sales or outreach roles, showcasing your dedication to outbound sales efforts.
  • Communication Extraordinaire: Proficient in verbal and written communication, with a knack for crafting compelling messages. 
  • Innovative Problem Solver: A creative thinker with strong analytical skills, capable of finding solutions to complex challenges.
  • Ambition to Ascend: Eager to excel within a sales organization, with a hunger for growth and development.
  • Reliable and Resilient: Punctual, dependable, and adaptable to the demands of a virtual team environment.
  • Organizational Maestro: Exceptional organizational skills, capable of managing multiple tasks and priorities effectively.
  • Tech-Savvy: Equipped with a distraction-free home office, a reliable computer, and a strong internet connection.

Preferred but Not Essential:

  • Educational Foundation: A Bachelor's degree or 3+ years of relevant outbound sales or outreach experience.
  • Behavioral Health Insight: Familiarity with the Behavioral Health industry is a plus, though not a requirement.
  • CRM Wizardry: Proficiency with Zoho CRM or other CRM software is beneficial.

Benefits for full time domestic employees:

  • Healthcare (medical, dental, vision)- company pays for up to 75% of health insurance for both employee and dependents - some plans with HSA options
  • Basic term and optional term life insurance
  • Short-term disability (paid for by the company) and long-term disability
  • 401(k) and employer-matched retirement plan
  • 120 hours paid time off

Skills Required

  • At least 2 years of experience in sales or outreach roles
  • Strong verbal and written communication skills
  • Creative problem-solving and analytical skills
  • Motivation to grow within a sales organization
  • Reliability, punctuality, and adaptability in a virtual work environment
  • Strong organizational skills and ability to manage multiple priorities
  • Distraction-free home office, reliable computer, and strong internet connection
  • Bachelor's degree
  • At least 3 years of relevant outbound sales or outreach experience
  • Familiarity with the behavioral health industry
  • Experience with Zoho CRM or other CRM software
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The Company
HQ: Annapolis, MD
58 Employees
Year Founded: 1998

What We Do

ICANotes is the most clinically robust web-based Electronic Health Records software (EHR, EMR) for psychiatrists and other mental health professionals. ICANotes helps clinicians make computerized patient notes and records without typing or dictating. ICANotes is web based so you can connect to your behavioral healthcare records from any computer with an internet connection. ICANotes is used every day by psychiatrists, social workers, psychologists, counselors, nurse practitioners, group therapists and other mental health and behavioral health clinicians in hospitals, clinics and private practices across the country. ICANotes EHR software creates individualized mental health records with little or no typing or transcription expenses. ICANotes supports sub-specialists working with substance abuse patients by creating initial assessments, progress notes, group therapy notes, treatment plans, and discharge summaries. ICANotes self-codes, and the highest permissible evaluation/management Medicare/Medicaid service code is automatically calculated. The self coding feature of ICANotes EHR has been tested and confirmed by numerous surveys.

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