IT
Job DescriptionRole: SDM
Location: Milwaukee, WI
Duration: Fulltime
BGV will be done for the selected candidates.
Job Description :
Mandatory/Nice to have skills: Client relationship skills, Infrastructure delivery management.
1) Infrastructure background
2) Comput exp
3) Operations/People management
4) Offshore/onsite management
To drive the portfolio of projects and clients in a defined geography| domain or technology area through optimum mix of resource within the given cost and margin and provide customer satisfaction that complies with the quality and delivery parameters
(1.) To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of time| cost and quality are met
(2.) To ensure business results including assistance in Project acquisition from Bid defense and Contract/Proposal review perspective
(3.) To ensure customer engagement / satisfaction and reference ability
(4.) To liaise with HR for recruitment / resourcing and guide and develop the team for better performance and retention
(5.) To anchor process improvement/compliance and other organizational initiatives
(6) To ensure customer engagement / satisfaction and reference ability
(7) To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of margin are met.
(8) To anchor process improvement/compliance (human error reporting) and other organizational initiatives (automation , Lean IT implementation)
(9) To guide, manage, develop, engage the team thereby ensuring employee retention (5.) To ensure upskill/ creation of resources through internal academies/ trainings and growth rotation.
Exp : 12-15 years
Please respond with your word resume and requested details:
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Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 12-15 years of experience in Infrastructure management and delivery
- Client relationship management skills
- Experience in operations and people management
- Experience in offshore and onsite management
What We Do
Infoways specializes in providing comprehensive consulting, implementation, migration, upgrade, solution development, customizations, functional testing, user training, interface development, and support services for Infor solutions. Our expertise extends to Extensibility, ION, and Report Designer, enabling us to tailor solutions precisely to your requirements. We pride ourselves on our client-centric approach, ensuring that your needs are at the forefront of everything we do. Our services include functional and technical support, admin support, system availability management, incident support, trend analysis, and ticket reduction, among others, all aimed at enhancing your experience and maximizing the value of your Infor investments. Furthermore, our software development capability is at the forefront of innovation. For instance, we are currently enhancing applications in the Financial Services sector using Blockchain technology, showcasing our commitment to leveraging the latest technologies to drive meaningful change for our clients. Infoways offers flexible engagement models and has cultivated a robust talent pool of global resources with expertise in various technologies, including BaaN/LN, M3, Lawson S3, and more. Our team is well-versed in Agile methodology and SDLC best practices, ensuring that projects are delivered on time and within budget. If you are interested in knowing more about how Infoways can support your business and enhance your Infor experience, please let us know. We would be delighted to schedule a meeting with our team at your convenience to discuss Let's Connect We believe in the power of collaboration. Whether you're a client, partner, or future team member, let's embark on this journey together. 📧 [email protected] ☎ 609-718-0720 Join us at Infoways as we navigate the digital landscape, create meaningful solutions, and build a future where innovation knows no bounds.
