SCUK Regulatory Compliance Manager

Reposted Yesterday
Be an Early Applicant
Redhill, Surrey, England, GBR
In-Office
56K-65K Annually
Senior level
Financial Services
The Role
Manage second-line compliance oversight for Santander Consumer Finance UK, lead junior team members, support regulatory and conduct risk, produce MI, oversee RCSA and customer journey compliance, engage stakeholders, support projects, and promote a strong compliance culture across the business.
Summary Generated by Built In
SCUK Regulatory Compliance Manager

Country: United Kingdom

Santander Consumer Finance is one of the UK’s Leading Motor Finance companies and we are currently looking for a Regulatory Compliance Manager to join our team, working on a hybrid basis in Redhill, Surrey (with at least 3 days a week in the office).

Reporting to the Head of Regulatory Compliance & DMLRO you will be accountable for the oversight of second line of defence compliance matters across the business.

Please note:

  • Fully remote workers will not be considered
  • The closing date for this role will be end of day, Monday 22nd June 2026

Responsibilities will include:

  • Assist in day-to-day management of compliance matters as SME within the business
  • Provide leadership to all junior members of the team
  • Help the department meet its internal SLAs
  • Ensure appropriate and timely engagement with internal and external stakeholders 
  • Assist the Head of Regulatory Compliance & DMLRO and other senior compliance stakeholders when required
  • Work with other Compliance Managers to ensure department goals are met
  • Build upon internal relationships and those within San UK and SCF Madrid to build a collaborative working environment
  • Escalate any areas of concern in accordance with established Governance
  • Support business projects and initiatives (within the department and across the organisation), from a second line compliance perspective and act as a team player
  • Keep up to date with industry best practice relating to compliance and regulatory risk
  • Take responsibility and actively manage any RCSA requirements relevant to your areas of responsibility
  • In conjunction with other Compliance Managers, produce high quality MI for relevant committees
  • Be an advocate for a good culture across SCUK including actively promoting a good compliance culture

Other responsibilities of the role will include:

  • Risk Management & Oversight
  • Reputational Risk
  • Conduct Risk
  • Compliance Working Program
  • Reporting / MI
  • Responsible Banking
  • Product Oversight
  • Data Protection
  • Customer Journey
  • Vulnerable Customers
  • Compliance Culture
  • Training
  • Governance
  • Management

What we’re looking for:

  • A compliance (or other relevant) qualification
  • Extensive compliance related work experience, with knowledge of compliance issues within consumer credit
  • Conduct, compliance and reputational risk experience
  • Experience with customer journey oversight
  • A good knowledge of current UK regulation affecting the business and industry
  • Experience with effectively implementing change
  • Developed knowledge of FCA regulations and rule books
  • Previous, demonstrable, line management experience
  • Previous experience and understanding of the Motor Finance sector
  • A good knowledge of current UK regulation affecting the business and industry
  • Strong organisational skills and flexibility to adapt to a changing environment
  • A need for accuracy and an eye for detail
  • Strong analytical skills
  • Excellent communication skills, with the ability to influence and build relationships
  • Ability to meet aggressive deadlines
  • Well-developed report writing and I.T. skills
  • Digital awareness and competency

We have a range of benefits available which include:

  • Competitive salary of £56,000 - £65,000 (dependent on experience)
  • 30 days holiday per annum, plus bank holidays
  • Annual bonus based on personal and company performance
  • Car allowance
  • Private medical cover
  • Generous pension contributions
  • Employee assistance programme
  • Sharesave scheme
  • Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

Other things you need to know:

  • The hours for this post are 09:00-17:00 across Monday - Friday

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

Should you want to be considered for part time hours, please let us know and we can assess your requirements.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.

Skills Required

  • Compliance (or other relevant) qualification
  • Extensive compliance related work experience, with knowledge of compliance issues within consumer credit
  • Conduct, compliance and reputational risk experience
  • Experience with customer journey oversight
  • Good knowledge of current UK regulation affecting the business and industry
  • Experience with effectively implementing change
  • Developed knowledge of FCA regulations and rule books
  • Previous demonstrable line management experience
  • Previous experience and understanding of the Motor Finance sector
  • Strong organisational skills and flexibility to adapt to a changing environment
  • Accuracy and an eye for detail
  • Strong analytical skills
  • Excellent communication skills with ability to influence and build relationships
  • Ability to meet aggressive deadlines
  • Well-developed report writing and I.T. skills
  • Digital awareness and competency
  • Hybrid working in Redhill, Surrey with at least 3 days per week onsite (fully remote not considered)

Santander Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.

  • Retirement Support A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
  • Leave & Time Off Breadth Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
  • Parental & Family Support U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.

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The Company
HQ: Boadilla del Monte, Madrid
136,172 Employees

What We Do

Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.

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