The Scrum Master will operate as a Servant Leader and facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. The successful candidate will be a strong negotiator, have excellent logic and problem-solving skills and drive to make a difference. We need an individual that puts the team before themselves. They will be responsible for enforcing the rules of Scrum, removing impediments from their team, while promoting self-management and consistently driving a culture of continuous improvement.
Liaison & Communication
· Serve as liaison between technical and non-technical departments.
· Communicate with other management, developers, product owners and technical support specialists on product issues.
· Coach the team on best practices (maintaining a healthy backlog, develop high quality user stories, estimating and delivery)
Development
· Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
· Track and communicate team velocity and sprint/release progress.
· Maintain process documentation.
· Ensure the team members are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Application Support
· Assist as needed with backlog maintenance and reviewing quality of user stories.
· Assist with internal and external communication, improving transparency, and radiating information.
· Assist with prioritization and resolution of defects / bugs.
Management
· Participate proactively in developing and maintaining team working agreement, standards, and tools.
· Develop and manage Team performance metrics, leverage to drive efficiencies in the process.
· Identify and remove impediments, prevents distractions.
· Facilitate discussion and conflict resolution.
· Empower the team to self-organize.
Position Requirements
Formal Education & Certification
· Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
· Must be a Certified Scrum Master,
· Scaled Agile (SAFe) experience and certification is a plus
Knowledge & Experience
· Scrum Master or Business Analyst experience is preferred.
· Understanding of agile software development methodologies, values, and procedures.
· Thorough understanding of the software development lifecycle.
· Understanding of organization’s development platform and languages.
· Ability to understand technical issues.
Personal Attributes
· Self-motivated and capable of managing multiple priorities and tasks as delegated.
· Team-player with the ability to work within a collaborative environment.
· Excellent interpersonal skills, ability to work with diverse personality types.
· Ability to coach the team to reach their highest potential.
· Creative and efficient in proposing solutions to complex, time-critical problems.
· Collaborative in driving decisions.
· Ability to deal with multiple projects and deadlines.
· Strong analytical and problem-solving skills with high attention to detail.
Skill / Qualification
Required / Desired
Experience
Four-year degree in Computer Science, Information Systems, Computer Systems Design, or equivalent combination of education and 10+ years of related experience
Required
4 Years
Certified Scrum Master (CSM) Certification
Required
5 Years
Scaled Agile Framework (SAFe) experience and certification
Required
3 Years
Scrum Master and/or Business Analyst experience
Highly Desired
4 Years
Understanding of Agile software development methodologies, principles, values, and practices
Highly Desired
4 Years
Thorough understanding of the Software Development Life Cycle (SDLC)
Highly Desired
4 Years
Knowledge of software development platforms, technologies, and programming languages
Highly Desired
4 Years
Ability to understand and communicate technical issues and solutions
Highly Desired
4 Years
Self-motivated with the ability to manage multiple priorities and assignments simultaneously
Required
4 Years
Team-oriented professional capable of working effectively in collaborative environments
Required
4 Years
Strong interpersonal and relationship-building skills with diverse stakeholders
Required
4 Years
Experience coaching Agile teams and facilitating continuous improvement
Required
4 Years
Ability to develop creative and effective solutions for complex, time-sensitive challenges
Required
4 Years
Collaborative decision-making and stakeholder engagement experience
Required
4 Years
Experience managing multiple projects, initiatives, and competing deadlines
Required
4 Years
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
Required
4 Years
Key Focus Areas
Agile & Scrum Leadership
- Certified Scrum Master (CSM)
- SAFe Framework Experience
- Agile Coaching & Team Facilitation
- Sprint Planning, Retrospectives, Daily Standups
- Continuous Improvement
Project & Delivery Management
- Multiple Concurrent Projects
- Stakeholder Management
- Prioritization & Deadline Management
- Cross-Functional Team Leadership
- Risk & Issue Resolution
Technical & Business Analysis
- SDLC Knowledge
- Technical Problem Resolution
- Requirements Analysis
- Platform & Application Understanding
- Business Process Improvement
Professional Skills
- Communication & Facilitation
- Leadership & Team Development
- Analytical Thinking
- Decision Making
- Collaboration & Relationship Management
Skills Required
- Four-year degree in Computer Science, Information Systems, Computer Systems Design, or equivalent education and 10+ years of related experience
- Certified Scrum Master certification
- Scaled Agile Framework experience and certification
- Scrum Master and/or Business Analyst experience
- Understanding of Agile software development methodologies, principles, values, and practices
- Thorough understanding of the Software Development Life Cycle
- Knowledge of software development platforms, technologies, and programming languages
- Ability to understand and communicate technical issues and solutions
- Ability to manage multiple priorities and assignments simultaneously
- Ability to work effectively in collaborative environments
- Strong interpersonal and relationship-building skills with diverse stakeholders
- Experience coaching Agile teams and facilitating continuous improvement
- Ability to develop creative and effective solutions for complex, time-sensitive challenges
- Collaborative decision-making and stakeholder engagement experience
- Experience managing multiple projects, initiatives, and competing deadlines
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
What We Do
Betis Group, Inc. provides information technology products, solutions, and services to public and private-sector organizations, including government, commercial, healthcare, and education clients. The company delivers end-to-end support across systems and software engineering, enterprise IT, cloud platforms, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware and software sales. It also manages infrastructure and applications, supports secure operations, and helps clients modernize and improve performance.








