Scrum Master – Digital IT Solution Delivery
Role Summary
The Scrum Master enables Agile teams to deliver high-quality digital IT solutions efficiently
and predictably. This role focuses on delivering customer centric digital projects through
following agile practices, removing impediments, and supporting cross-functional
collaboration.
Key Responsibilities
• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives,
Refinement).
• Coach teams on Agile mindset, Scrum practices, and continuous improvement.
• Enable delivery of digital solutions including web, mobile, cloud, integrations, and
platforms.
• Remove blockers and manage dependencies impacting delivery.
∙Work closely with the Project manager to flag any issues, report any blockers, and
provide regular updates when required.
∙Work closely with Project manager to align on the priorities and keep a healthy
backlog.
• Promote DevOps, CI/CD, automation, and quality-first delivery.
• Track and communicate Agile delivery metrics.
• Ensure transparency and effective stakeholder communication.
Requirements
Required Experience & Skills
• 3–7+ years’ experience as a Scrum Master or Agile Delivery role in digital IT environments.
• Strong knowledge of Scrum and Agile principles.
• Experience working with cross-functional project and engineering teams.
• Familiarity with Agile tools (Jira, Azure DevOps, Confluence).
Skills
• Scrum Master certification (CSM, PSM, or equivalent) preferred.
• Strong facilitation and communication skills.
Success Measures
• Predictable sprint delivery and stable velocity.
• Reduced blockers and improved delivery flow.
• High team engagement and stakeholder satisfaction.
Top Skills
What We Do
SWATX was established in 2017 in IT Consulting practice however due to the changing built environment and the growing needs of our clients; it became necessary to broaden the services that could be provided by SWATX, so as to offer multi-disciplinary IT management consulting services and IT outsourcing under one ceiling.
SWATX have extended its portfolio through strategic partnerships to cover IT Infrastructure and Network Implementation, Business Management Tools and Applications and Security Solutions. We also act in a virtual CIO role as your trusted advisor, with a focus on improving processes and future growth. Moving along, SWATX has started to build its own unique products to support small and medium enterprise companies in their growth through IT transformation.
