Why you'll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
About the Opportunity: Sagent is seeking an Agile Scrum Master to coordinate, execute and drive the timely delivery of software solutions projects. The individual will support both Scrum methodology and Waterfall and potentially lead one or more workstreams. You will be responsible for the successful delivery of multiple releases for a solution that will be used by lenders and servicers in the consumer and mortgage lending markets in the United States. As an Agile Scrum Master, you are also responsible for coaching on the elements of project execution as well as supporting the creation of standards, processes and procedures, facilitating meetings, and working with product owner(s) to make sure product backlog is refined and ready for the next sprint.
Our team will provide you with the best tools, and resources to get the job done…and enjoy every minute of it. Team members would be required to travel to the Sagent Lewisville (or nearby office) a minimum of 3 days a week or greater as needed.
Your Day-to-Day responsibilities at Sagent include but not limited to:
- Work with project team to establish project requirements through key stakeholders
- Align project deliverables to one or more Sprints / Releases.
- Work with project teams to divide work into manageable Stories and Tasks, so that the cost and completion date of the project can be forecasted.
- Develop the baseline project plan/ charter and schedule/incorporate multiple project plans into one overall project plan against which the impact of potential scope changes on schedule, budget, and performance requirements is evaluated.
- Evaluate reasonableness of the schedule, ensures that work is accomplished, validate that resources are used as planned and update the schedule as the project progresses.
- Collaborate with other Scrum Masters / Project Managers and Product Owners to align priorities and dependencies.
- Work closely with stakeholders to identify dependencies and potential risks, addressing them proactively.
- Manage team capacity to ensure delivery of work items aligns with available capacity.
Communication Management
- Facilitate Backlog Grooming, Daily Standup, Sprint Planning, Refinement, Retrospective and other Agile ceremonies.
- Collaborate with development teams and stakeholders to gather requirements and define user stories and technical tasks and communicate milestones and release targets.
- Maintain and prioritize the backlog, considering dependencies, complexity, and business value with guidance from domain owners.
- Develop and execute communication plan, including format and content of communication (e.g. meeting, presentation, email, etc.), audiences (e.g. execs, sponsor/champion, team members, other stakeholders, etc.), schedule/periodicity for optimum effectiveness.
- Create project status reports and metrics.
- Ability to focus message on exceptions, decisions/input sought and health of project and deliverables.
- Support implementation of standards, processes, and procedures.
Position Requirements:
- Minimum of 7 years’ of related software delivery management / project management in a technical capacity
- Business domain knowledge of Mortgage Originations or Mortgage Servicing a major plus.Must have Scrum (primary) and Kanban knowledge, Waterfall and SAFe experience a plus.
- Use of Azure DevOps (ADO), Jira, Monday, Smartsheet, MS project or other Project Management platforms.
- Be well versed in navigating through the team boards, reviewing tasks, assignments, States, Stories and task structures including Acceptance Criteria, order of priority, build dashboards, track critical metrics for managing team’s performance.
- Demonstrated expert knowledge and experience of project and release delivery management principles and techniques. Solid understanding and experience in requirements/scope management and milestone management.
- Experience with using metrics to track Team and Release progress.
- Ability to create and manage project / Sprint and Increment schedules.
- Demonstrated ability to manage on-time, within budget delivery of complex projects involving multiple releases.
- Ability to multi-task and manage several on-going releases at various stages.
- Exceptional ability to present concise and accurate information to team members, staff, peers, leadership, vendors, customers, etc.
- Ability to act as liaison between users/clients and the project team.
- PMP and/or Scrum Master Certifications a plus
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
What We Do
Sagent powers banks and lenders to make loans and homeownership simpler and safer for millions of homeowners. We bring the modern experience customers now expect from loan originations to loan servicing, where lifetime customer relationships are managed and grown. Sagent platforms let consumers manage their home-owning lives from anywhere.
Why Work With Us
We are authentic! No big egos here. We are passionate about our mission to improve the lives of servicers by providing human-centered experiences and creating the same for homeowners as they manage the single largest asset purchase of their lives....their home!
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