Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret/SCIClearance Level Must Be Able to Obtain:
Top Secret/SCIPublic Trust/Other Required:
NoneJob Family:
IT Infrastructure and OperationsJob Qualifications:
Skills:
Information Technology (IT), Microsoft Power Apps, Microsoft Power Automate, Microsoft SharePoint, SharePoint MaintenanceCertifications:
NoneExperience:
1 + years of related experienceUS Citizenship Required:
YesJob Description:
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies.
SCITLS is a key component that ensures mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.
At GDIT, people are our differentiator. As a SCITLS Power Platform User Support, you will help ensure today is safe and tomorrow is smarter. Our work depends on a SCITLS Power Platform User Support joining our team to support the users of Power BI, Power Apps, Power Automate, and SharePoint platforms that serve USSTRATCOM. The SCITLS Power Platform User Support will be a critical link in ensuring the effective operation of vital systems and facilitating the success of the SCITLS mission.
This is an ON-SITE, DAY SHIFT position at Offutt AFB, Sarpy County, Nebraska. On-call work may be required. Relocation assistance available.
HOW A SCITLS POWER PLATFORM USER SUPPORT WILL MAKE AN IMPACT
Provides user support to assist system administrators.
Creates and maintains various collaboration and data solutions.
Successfully responds to user requests for assistance.
Collaborates on architecture upgrades and consolidations.
Interfaces with internal and external program staff to provide access to program data via collaboration tools.
Assists with external account requests and access issues.
Analyzes user requests and incidents to determine level of complexity and the priority.
Identifies and implements resolutions.
WHAT YOU’LL NEED TO SUCCEED
Education: Technical Training, Certification(s) or Degree
Experience: 1+ years of relevant experience
Experience with Microsoft Power BI, Microsoft Power Apps, Microsoft Power Automate, or Microsoft SharePoint
Experience providing support and assisting with issues
Experience supporting users, including troubleshooting, onboarding, and training.
Ability to collaborate with data engineers, analysts, and business stakeholders.
Excellent communication skills for translating technical issues into clear, actionable guidance.
Excellent analytical and problem-solving skills
Must possess or be able to obtain within 9 months of start: ITIL® 4 or 5: IT Service Management (ITSM) Certification
Must possess or be able to obtain within 30 days of start: CompTia Security+
Must possess Active Top Secret Clearance with SCI eligibility
US Citizenship required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
#SCITLS
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA NE Offutt AFBAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransSkills Required
- Technical training, certification, or degree
- 1+ years of relevant experience
- Experience with Microsoft Power BI, Microsoft Power Apps, Microsoft Power Automate, or Microsoft SharePoint
- Experience providing user support and assisting with issues
- Experience supporting users through troubleshooting, onboarding, and training
- Ability to collaborate with data engineers, analysts, and business stakeholders
- Excellent communication skills for translating technical issues into clear, actionable guidance
- Excellent analytical and problem-solving skills
- ITIL 4 or 5 IT Service Management certification, or ability to obtain within 9 months
- CompTIA Security+ certification, or ability to obtain within 30 days
- Active Top Secret clearance with SCI eligibility
- U.S. citizenship
General Dynamics Information Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.
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Affordable Benefits — Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
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Healthcare Strength — Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
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Retirement Support — A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.
General Dynamics Information Technology Insights
What We Do
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
