School Technology Specialist

Reports to: Chief Financial Officer 

Status: Full Time, Exempt

Salary Range: $65,000 - $80,000. Commensurate with experience.

About Holy Trinity

Holy Trinity: An Episcopal School is a Pre-School through 8th Grade school grounded in Episcopal values, academic excellence, and a strong sense of purpose. Located on two campuses in Prince George’s County, one in Bowie and one in Glenn Dale, the school offers a comprehensive education within a nurturing, safe, and welcoming community. Students benefit from a challenging academic environment supported by the resources needed to excel academically, artistically, athletically, and spiritually. Holy Trinity encourages students to pursue excellence and embrace responsibility. 

Holy Trinity seeks dedicated educators who support our mission and are passionate about being part of a transformative educational experience, one that cultivates each student’s God-given talents and helps shape them into their best selves. 

Position Summary:

Holy Trinity Episcopal School is seeking a highly organized, service-oriented, and technically capable SIS & Database Manager / Technology Support Specialist to manage the day-to-day operations of the school's Blackbaud Student Information System (SIS) while also providing hands-on technology support to faculty, staff, students, and families. 

This position combines two critical areas of school technology: student information system and database administration and front-line technology support. The position serves as a primary point of contact for Blackbaud SIS questions and support while assisting with classroom technology, student and faculty devices, user accounts, software, printers, connectivity, and the school's 1:1 device program. 

Responsibilities:

• Serve as primary administrator for Blackbaud SIS: manage annual setup (scheduling, rostering, grading periods, report cards, year-end rollover), user accounts/permissions, and data integrity/security. 
• Generate and maintain SIS reports (enrollment, grading, academic progress) and support data imports, exports, and cleanup. 
• Provide first-tier tech support to faculty, staff, and students — troubleshooting hardware/software, account access, and password resets. 
• Manage the 1:1 device program: distribution, collection, damage inspection, and vendor coordination for repairs. 
• Support classroom and network technology (laptops, tablets, Promethean boards, printers, Wi-Fi troubleshooting). 
• Maintain documentation and train staff on SIS and technology procedures. 
• Follow data security/privacy practices and escalate issues to the CFO as needed. 

Qualifications:

• Bachelor’s degree in IT, computer science, education technology, or related field preferred. 
• Experience administering a Student Information System; Blackbaud experience strongly preferred. 
• Experience in school, nonprofit, or similar tech support settings preferred. 
• Strong troubleshooting skills across Windows, laptops/tablets, printers, and Microsoft 365. 
• Strong Excel/data-management skills and comfort with databases and reporting. 
• Excellent communication skills and ability to explain technical issues to non-technical users. 
• Strong organization, attention to detail, and ability to manage multiple priorities. 
• Ability to travel between campuses and lift/set up classroom technology equipment. 

Disclosure(s):

Candidates will be required to complete a criminal background check, a Child Protection Services screening, and MSDE Employment History Review for Child Sexual Abuse and Sexual Misconduct, and a driving record screening before employment.