Job Type: Full Time/Remote
Schedule- Monday - Friday with Rotating Saturdays 8am-4pm CST
A Glimpse of Your Journey:
As a Scheduling Coordinator, your responsibility is answering inbound calls and making outbound calls daily to schedule property reports for property managers. Professionalism and courteous conduct with customers are highly valued in this role.
Responsibilities of the role are:
- Manage inbound and outbound calls from tenants in rental properties.
- Schedule appointments for technicians to conduct on-site photo reviews.
- Multitasking
- Making adequate notes on orders.
- Directing calls
- Responding to emails
- Returning voicemails
- Constant communication with all team members
- Attendance and punctuality
- Attending Meetings every Tuesday
- Learning new roles if the opportunity arises.
Preferred Qualifications:
- Detailed orientated
- Customer Service
- Computer Skills
- Quiet room to work
- Team Player
- Mobile Phone
- PC/ Laptop with Camera- (no less than 8 years old)
- High-Speed Internet (30mbps) or more
- 8 GB RAM or more
- Windows 10 or higher
- Mac OS X 10.15 (Catalina) or higher
- 64-bit operating system only (not 32-bit
Comprehensive Training: one-on-one training
Skills Required
- Detailed orientation
- Customer service skills
- Computer skills
- Quiet room to work
- Team player
- Mobile phone
- PC or laptop with camera no more than eight years old
- High-speed internet of at least 30 Mbps
- At least 8 GB RAM
- Windows 10 or higher, or macOS 10.15 Catalina or higher
- 64-bit operating system
What We Do
OnSight PROS provides third-party, photo-based condition reports for rental properties to landlords, property managers, and insurance companies. Its trained inspectors document conditions such as code violations, insurance risks, maintenance or safety issues, HOA violations, unauthorized pets, and illegal activity. Reports help property managers monitor properties, protect owners’ investments, and communicate property conditions clearly. The company operates nationally, with a dedicated call center, scheduling division, and certified inspectors.
