Scheduling Coordinator (Waco, TX)

Reposted 2 Days Ago
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Waco, TX, USA
In-Office
18-18 Hourly
Entry level
Healthtech • Professional Services • Social Impact • Telehealth
The Role
Coordinate and manage patient scheduling for home-based primary, palliative, and hospice care. Prioritize urgent appointments, handle voicemails, update patient and insurance information, perform insurance preauthorizations, and maintain provider appointment quotas. Communicate with patients, providers, and referring sources to ensure timely scheduling and accurate chart notations. Manage high call volumes and use multiple software databases to support smooth operations.
Summary Generated by Built In

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Waco, TX office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

  • Scheduling patient appointments in adherence to Provider availability/area.
  • Prioritize urgent appointment task and schedule them accordingly
  • Assures that all messages are completed and distributed appropriately
  • Reschedules patient appointments as needed
  • Reviews and updates patient insurance information
  • Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
  • Displays excellent communication skills
  • Reaches out to referring sources for patients expressing difficulty with scheduling
  • Updates account information at the point of scheduling
  • Maintains provider daily appointment quota
  • Have new patients scheduled within 3-5 business days
  • Insurance preauthorization
  • Places calls to the patients for the providers when needed
  • Handles voicemails daily and ensures all inquiries are handled properly
  • Correctly notate patient charts to maintain up to date accuracy

Qualifications:

  • High School Diploma / GED required; Associate or Bachelor's Degree preferred
  • Administrative healthcare experience preferred
  • Attention to detail
  • Ability to navigate several software databases throughout the day
  • Maintain a calm and pleasant demeanor with patients and staff
  • Effective communication across various mediums of communication with staff and patients
  • Strong written skills
  • Capable of managing high volumes of phone calls

PAY RATE-$18.00 AN HOUR


Full-time employees qualify for the following benefits:

  • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. 
  • Paid Time Off
  • Paid Office Holidays 

All employees qualify for these benefits:

  • Paid Sick Time
  • 401(k) with up to 3% company match
  • Referral Program
  • Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. 

Skills Required

  • High School Diploma or GED
  • Associate or Bachelor’s Degree
  • Administrative healthcare experience
  • Attention to detail
  • Ability to navigate multiple software databases
  • Effective communication across various mediums
  • Strong written skills
  • Capable of managing high volumes of phone calls
  • Insurance preauthorization knowledge/ability
  • Maintain a calm and pleasant demeanor with patients and staff
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The Company
330 Employees
Year Founded: 2020

What We Do

Ennoble Care is a community-focused provider of in‑home primary care, palliative care, and hospice services that helps seniors age in place. The clinician-led organization delivers mobile primary care, remote patient monitoring, bereavement support and hospice services across multiple U.S. states, emphasizing compassionate, comprehensive and responsive care delivered in patients’ homes and senior living communities.

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