At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network.
Scheduling Coordinator, Pavlo Orthodontics
Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Pavlo Orthodontics is seeking an enthusiastic Scheduling Coordinator to join our thriving practice in both Peabody and Newburyport, MA.
This role requires commuting between both practices
What Sets Us Apart
At Pavlo Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:
- A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
- Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
- Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family (taxable benefit) and a uniform allowance. $20.00 - $26.00 per hour.
- Work-Life Balance: Enjoy a 40-hour work week, Monday through Friday.
How You’ll Make an Impact
- Creating Exceptional First Impressions – Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey.
- Patient Appointment Scheduling – managing appointments for new and returning patients utilizing the appropriate scheduling templates.
- Patient Appointment Status – Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
- Practice Growth – Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
- Professional Communication – Generate correspondence for referring dentists and maintain detailed patient records.
- Assist with the Verification of Insurance Benefits: Support the Insurance Coordinator by confirming patient eligibility and coverage for orthodontic services, obtain detailed benefit breakdowns (co-pays, deductibles, annual maximums), and clearly explain financial responsibilities to patients and families.
- Help to Process Claims Efficiently: Work closely with the primary Insurance Coordinator to prepare, submit, and track insurance claims for orthodontic procedures. Proactively follow up on outstanding claims, resolve denials or discrepancies, and ensure timely reimbursement in compliance with office policies
The Teammate We’re Looking For
- 1-2+ years of dental or orthodontic office experience preferred.
- Experience working in an orthodontic or general dental clinic is an asset.
- Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
- Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
- Keen attention-to-detail and time management skills.
Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Pavlo Orthodontics! We thank all applicants, but only those selected for an interview will be contacted.
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At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you. Please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us. We may use artificial intelligence (AI) tools to support the initial screening of applications. All hiring decisions are made by our hiring team. Be sure to check your email (including junk/spam folders) so you don’t miss any updates from us.
Skills Required
- 1-2+ years of dental or orthodontic office experience
- Experience working in an orthodontic or general dental clinic
- Working knowledge of Microsoft Office
- Proficiency with orthodontic management software systems
- Exceptional verbal and written interpersonal and communication skills
- Ability to build strong relationships with patients, parents, doctors, team members, and the community
- Strong attention to detail and time management skills
- Ability to commute between the Peabody and Newburyport practices
What We Do
Corus Orthodontists is a North American, doctor-owned and doctor-led orthodontic partnership network. Founded by orthodontists, it supports practices across the U.S. and Canada while preserving doctors’ clinical autonomy, patient relationships, records, and branding. Corus provides operational and business support—including clinical operations, marketing, human resources, accounting, information technology, training, and transition planning—while partners share ownership, expertise, and growth across the network.
