Scheduling Coordinator (Bilingual English/Spanish) - Centerton/Fayetteville, AR

Reposted 14 Days Ago
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Centerton, AR, USA
In-Office
Entry level
Healthtech
The Role
The Scheduling Coordinator will facilitate exceptional customer service in an orthodontic practice, adapting to new skills and maintaining a positive, drama-free environment.
Summary Generated by Built In

Remember what it was like when you had braces as a kid? Well, our office is nothing like that! Our orthodontic practice is committed to providing the best customer service our patients are ever going to experience anywhere. And we’ve assembled a highly-skilled, hard-working, and insanely charming bunch of badasses that make that happen every single day.

We are growing and looking for just the right person to be our next orthodontic scheduling coordinator. You will be key in helping our patients experience service on a level they’ve never seen in healthcare. This position is more hotel concierge than dental receptionist.  Sound easy? Well, it isn’t.

Here’s the kind of person we’re looking for:
  • Outgoing, positive, and social person with a heart for helping others
  • Someone who shares the passion, vision, and core values of our practice
  • Hard-working self-starter that doesn’t need to be micro-managed (Yup, that’s a record-setting number of hyphenated words in a sentence)
  • Receptive to constantly learning new skills and adapting in a technologically advanced environment 
  • High-end customer service experience, with the ability to show us how you’ve succeeded in that setting in the past 
  • Must be able to travel to our Fayetteville location for training Monday through Thursday until proficient
  • No-drama llama! No, for real - You must be able to operate on a high level while maintaining a calm, cool, drama-free demeanor
Here’s what ISN’T required:
  • Dental or orthodontic experience - Although there are times when this is helpful, there are just as many times that it isn’t.
Here’s what we offer:

A full-time position with an opportunity for excellent monthly and annual team bonuses.

Also:

  • Health insurance paid 100% by us
  • HSA plan with employer contribution
  • Retirement plan with employer contribution
  • Wellness bonus
  • Paid vacation and holidays

Starting pay: Generous compensation based on experience, plus performance-based bonuses. Learn quickly and perform well, and your pay will grow with you.

Skills Required

  • Bilingual in English and Spanish
  • High-end customer service experience
  • Ability to learn and adapt quickly
  • Positive and outgoing demeanor
Am I A Good Fit?
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The Company
18 Employees

What We Do

Northwest Orthodontics is an orthodontic practice with locations in Fayetteville, Centerton, and Fort Smith, Arkansas. They provide personalized orthodontic care, including traditional metal or ceramic braces and Invisalign, for children, teenagers, and adults. The practice is dedicated to creating healthy, beautiful smiles through a patient-centered approach, offering flexible financing options and a welcoming environment for families in the River Valley and Northwest Arkansas regions.

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