Job Description: Scheduler
Responsibilities;
Answer phone calls to our dedicated scheduling line and book appointments for consultations, surgeries and follow-up visits.
Greet patients who walk into the clinic and assist them with booking future appointments.
Call patients two days prior to their appointments to remind them of their day and time.
Change appointments for patients and communicate with other health care professionals about changes to preparation.
Send reminder cards to patients about upcoming surgeries.
Follow up with patients to ask about the level of service they received.
Coordinate schedules with surgeons, nurses and other health care professionals.
Work in emergency appointments and resolve scheduling conflicts.
Skills;
Previous clerical or administrative experience a plus.
Ability to learn basic computer programs and processes.
Excellent phone manner.
Advanced communication and organizational skills.
Basic knowledge of health care terminology highly desired.
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Skills Required
- Previous clerical or administrative experience
- Ability to learn basic computer programs and processes
- Excellent phone manner
- Advanced communication and organizational skills
- Basic knowledge of health care terminology
What We Do
Fastspeed Business Solutions Limited is a leader in providing world-class ICT solutions, leveraging technologies like artificial intelligence and Software Defined WAN to accelerate business transformation and automation.
