Scheduler I

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in WI, USA
Remote
Entry level
Healthtech • Professional Services • Social Impact
The Role
Schedules patient appointments and coordinates referrals for orthopedic, podiatry, and chiropractic services. Collects patient and provider information, enters appointment details and instructions into the electronic medical system, updates provider contact records, processes schedule changes and cancellations, and follows site-specific documentation and compliance protocols.
Summary Generated by Built In

It's more than a career, it's a calling.

WI-REMOTE

Worker Type:

Regular

Job Highlights:

Join a team where your work maters - every moment, every patient, every community. At SSM health, you'll be empowered to grow, supported to thrive and inspired to make a lasting impact. 
Schedulers at SSM Health are an important part of the patient experience, as they are generally the first person that helps the patient navigate their care.  Schedulers help patients get the right appointment with the right provider at the right time.
Department: FDL Ortho/Podiatry/Chiropractic
Schedule: M, W-F 830-5p (32 hours)
Apply today. SSM Health - We bring out the incredible in you, every day.

Job Summary:

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
  • Assists with maintenance and updating of provider contact information.
  • Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
  • Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
  • Performs other duties as assigned.

EDUCATION

  • High School diploma/GED or 10 years of work experience

EXPERIENCE

  • No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

7893000166 SUPPORT SVCS

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

32

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Skills Required

  • High school diploma or GED, or 10 years of work experience
  • No prior experience required
  • Professional license or certification

SSM Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SSM Health and has not been reviewed or approved by SSM Health.

  • Healthcare Strength Multiple medical plan options and pharmacy programs, including steep copay discounts at SSM Health Pharmacies and routine vaccines at no cost, are emphasized. These design elements indicate robust core coverage that can anchor overall value.
  • Retirement Support A 403(b)/401(k) with employer match plus a fixed annual employer contribution, auto-enrollment, and a year-end match true-up are featured. This structure provides clear support for long-term savings for eligible employees.
  • Affordable Benefits Income-based premium discounts, zero-cost prescriptions for qualifying households, and pharmacy copay reductions can lower out-of-pocket costs when using in-network resources. On-demand pay (DailyPay) also aids near-term affordability for eligible roles.

SSM Health Insights

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The Company
40,000 Employees
Year Founded: 1877

What We Do

SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization serves comprehensive health needs through hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization.

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