Earth Angels Homecare is a leading home care agency dedicated to helping older adults continue to live at home. We provide personalized home care services and solutions to fit the family.
We are seeking an outgoing, motivated and dedicated Scheduler/Administrator to join our team. The Scheduler / Administrator is responsible for coordinating schedules, managing administrative tasks, and ensuring smooth day-to-day operations. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal teams, clients, and caregivers.
Key ResponsibilitiesScheduling & Coordination
- Create, maintain, and update schedules for staff, meetings, appointments, or projects
- Coordinate availability across teams and resolve scheduling conflicts
- Communicate schedule changes promptly and accurately
- Ensure schedules align with operational needs, deadlines, and priorities
Administrative Support
- Provide general administrative support, including data entry, filing, and document management
- Prepare reports, calendars, and correspondence as needed
- Maintain accurate records and databases
- Assist with onboarding (as applicable)
Communication & Liaison
- Serve as a point of contact for scheduling inquiries
- Communicate with clients, or internal staff via email, phone, or messaging platforms
- Escalate issues or conflicts to management when necessary
Process & Organization
- Monitor workflow efficiency and suggest improvements to scheduling or administrative processes
- Ensure compliance with company policies and procedures
- Maintain confidentiality and professionalism at all times
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
- Proven experience in scheduling, administrative support, or office coordination
- Strong organizational and time-management skills
- Proficiency in Microsoft Office
- Excellent written and verbal communication skills
- Ability to multitask and manage competing priorities
- Strong problem-solving skills
- Detail-oriented with a high level of accuracy
- Customer-service mindset
- Ability to work independently and as part of a team
Skills Required
- High school diploma or equivalent
- Experience in scheduling, administrative support, or office coordination
- Strong organizational and time-management skills
- Proficiency in Microsoft Office
- Excellent written and verbal communication skills
- Associate's or Bachelor's degree
- Ability to multitask and manage competing priorities
- Strong problem-solving skills
- Detail-oriented with a high level of accuracy
- Customer-service mindset
- Ability to work independently and as part of a team
What We Do
Earth Angels Home Care is a Nova Scotia home-care provider serving families across communities including Antigonish, Berwick, Bridgewater, Halifax, New Glasgow, and Truro. It offers personalized in-home support such as companionship, personal care, meal preparation, medication reminders, live-in care, dementia care, and palliative care. The company emphasizes family-first, client-centered plans, compassionate caregivers, and customized matching to help seniors and other clients remain comfortable at home.
