Scentologist | Sales Associate

Posted 16 Days Ago
Be an Early Applicant
Miami, FL, USA
In-Office
17-30 Hourly
Entry level
Beauty • eCommerce • Retail
The Role
Engage guests in an in-store fragrance creation experience, explain products and brand story, guide scent customization, blend fragrances, process POS transactions, package orders, fulfill e-commerce orders, restock supplies, and support sales floor operations and off-site events. The role requires strong customer service, communication, creativity, attention to detail, and the ability to lift up to 40 pounds.
Summary Generated by Built In

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us

What You'll Do


As an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador in- store and at off-site events. Your duties will include (but are not limited to):


  • Welcoming guests into the space and encouraging them to explore and partake in the experience
  • Sharing the brand story and product knowledge
  • Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
  • Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
  • Fulfilling e-commerce orders
  • Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
  • Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)


What We’re Looking For
  • Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
  • Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
  • Creativity: Bring your unique flair to the scent-creation process.
  • Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
  • Eager Learners: Ready to dive into the fascinating world of fragrance.


Compensation and Perks
  • Starting pay: $17 per hour
  • Customer tips: After an initial 10-20 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (*Typically this increases an employee's base pay to $22-30/hour on average, however tips are not guaranteed.)


Additional Compensation
  • Monthly sales incentives
  • Bonuses for working Off-site Events (optional)


Benefits
  • Medical Insurance (full-time employees only)
  • Employee Discount

Skills Required

  • Genuine enthusiasm for fragrance and exceptional customer service
  • Strong communication skills and ability to articulate fragrance concepts with charisma
  • Creativity and a unique flair for scent creation
  • Strong attention to detail
  • Willingness to learn fragrance knowledge and blending techniques
  • Ability to lift up to 40 pounds
  • Multilingual communication skills
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The Company
67 Employees
Year Founded: 2017

What We Do

Olfactory NYC is a fragrance and beauty company that offers a bespoke personal-scent experience. Customers combine fine fragrance with their individuality, selecting and blending high-quality oils and accords with guidance from trained staff. The brand works with world-renowned perfumers and sells both customized and ready-to-wear scents, along with related body products. It also operates retail and e-commerce channels for its products.

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