Scentologist | Sales Associate

Posted 16 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
17-30 Hourly
Entry level
Beauty • eCommerce • Retail
The Role
Engage customers in a bespoke fragrance-creation experience, explain products and brand story, guide scent customization, blend fragrances, process POS transactions, package orders, fulfill e-commerce orders, maintain supplies, and support sales-floor operations and off-site events. The role requires strong customer service, communication, creativity, attention to detail, enthusiasm for fragrance, and the ability to lift up to 40 pounds.
Summary Generated by Built In

Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us!

What You'll Do


As an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador at off-site events. Your duties will include (but are not limited to):


  • Welcoming guests into the space and encouraging them to explore and partake in the experience
  • Sharing the brand story and product knowledge
  • Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
  • Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
  • Fulfilling e-commerce orders
  • Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
  • Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)


What We’re Looking For
  • Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
  • Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
  • Creativity: Bring your unique flair to the scent-creation process.
  • Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
  • Eager Learners: Ready to dive into the fascinating world of fragrance.


Compensation and Perks
  • Starting pay: $17 per hour
  • Customer tips: After an initial 10-20 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (*Typically this increases an employee's base pay to $22-30/hour on average, however tips are not guaranteed.)


Additional Compensation
  • Monthly sales incentives
  • Bonuses for working Off-site Events (optional)


Benefits
  • Medical Insurance (full-time employees only)
  • Employee Discount

Skills Required

  • Genuine enthusiasm for fragrance and delivering exceptional customer service
  • Ability to communicate and articulate fragrance concepts with charisma
  • Creativity in the scent-creation process
  • Strong attention to detail
  • Willingness and ability to learn about fragrance
  • Ability to lift up to 40 pounds
  • Multilingual communication skills
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The Company
67 Employees
Year Founded: 2017

What We Do

Olfactory NYC is a fragrance and beauty company that offers a bespoke personal-scent experience. Customers combine fine fragrance with their individuality, selecting and blending high-quality oils and accords with guidance from trained staff. The brand works with world-renowned perfumers and sells both customized and ready-to-wear scents, along with related body products. It also operates retail and e-commerce channels for its products.

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