Olfactory NYC offers a unique, bespoke experience in personal scent creation - allowing guests to combine fine fragrance with their individuality! We partner with world-renowned perfumers and use the highest quality oils to create one-of-a-kind fragrances that are as unique as each one of us.
What You'll DoAs an Olfactory NYC “Scent-tologist,” you will be responsible for engaging with customers, blending fragrances (Don’t worry! We’ll train you!), sales floor operations and being a brand ambassador in- store and at off-site events. Your duties will include (but are not limited to):
- Welcoming guests into the space and encouraging them to explore and partake in the experience
- Sharing the brand story and product knowledge
- Guiding customers through the scent customization and blending process of the OlfactoryNYC fragrances
- Supporting day-to-day sales floor operations including processing POS transactions accurately, packaging and wrapping guest orders, helping direct traffic flow, blending custom fragrances and more
- Fulfilling e-commerce orders
- Embodying the brand’s voice and vision with all experiences to sustain strong client relationships
- Ensuring supplies remained stocked and refilled (ability to lift up to 40lbs)
- Passion: Genuine enthusiasm for fragrance and delivering exceptional customer service.
- Communication Skills: Ability to articulate the magic of fragrance with charisma. Multilingual is a plus!
- Creativity: Bring your unique flair to the scent-creation process.
- Detail-Oriented: Keep things smelling sweet by paying attention to the little things.
- Eager Learners: Ready to dive into the fascinating world of fragrance.
- Starting pay: $17 per hour
- Customer tips: After an initial 10-20 day training/ apprenticeship period, each Scent-ologist will be eligible to earn customer tips (*Typically this increases an employee's base pay to $22-30/hour on average, however tips are not guaranteed.)
- Monthly sales incentives
- Bonuses for working Off-site Events (optional)
- Medical Insurance (full-time employees only)
- Employee Discount
Skills Required
- Genuine enthusiasm for fragrance and exceptional customer service
- Strong communication skills and ability to explain fragrance concepts engagingly
- Creativity in the scent-creation process
- Attention to detail
- Willingness to learn about fragrance
- Ability to lift up to 40 pounds
- Multilingual communication skills
What We Do
Olfactory NYC is a fragrance and beauty company that offers a bespoke personal-scent experience. Customers combine fine fragrance with their individuality, selecting and blending high-quality oils and accords with guidance from trained staff. The brand works with world-renowned perfumers and sells both customized and ready-to-wear scents, along with related body products. It also operates retail and e-commerce channels for its products.
