SBHC Office Coordinator Supervisor - Interim - 7:30a.m. - 3:30 p.m.
As a member of the School Based Health Center (SBHC) Team, Office Coordinator Supervisor will work with the SBHC Practice Manager to oversee the operations of SBHC and supervise and train Office Coordinators, within Lynn Community Health Center's SBHC program. We are one of the most recognized programs in the state, addressing the health care needs of the youth in Lynn. Please note that this is a temporary position.
Qualifications:
- Bachelor Degree preferred. Minimum of Associate Degree in Business, Public Healthcare, Healthcare Administration, or similar degree required.
- Knowledge and experience in healthcare operations preferred.
- Knowledge of medical and/or behavioral health registration and billing required.
- Proficiency in use of computer including EMR (preferably EPIC) and Microsoft Office
- Ability to problem solve and work with professional staff.
- Ability to work in a fast-paced, multitask-oriented environment.
- Familiarity with culturally diverse populations required.
- Well organized, detail oriented, and able to communicate effectively with individuals and groups.
- Excellent customer services skills.
- History of good attendance and positive work attitude.
Experience:
- Supervisory experience required.
Skills Required
- Associate degree in Business, Public Healthcare, Healthcare Administration, or a similar field
- Bachelor's degree
- Knowledge and experience in healthcare operations
- Knowledge and experience with medical and/or behavioral health registration and billing
- Proficiency with computers, EMR systems, preferably EPIC, and Microsoft Office
- Ability to problem solve and work with professional staff
- Ability to work in a fast-paced, multitask-oriented environment
- Familiarity with culturally diverse populations
- Strong organization, attention to detail, and effective communication skills
- Excellent customer service skills
- Supervisory experience
- Good attendance and positive work attitude
What We Do
Lynn Community Health Center is the largest provider of primary care, behavioral health, eye care, and dental services in one of the most medically underserved communities in Massachusetts. Established in 1971 as a small storefront mental health clinic, we now have more than 550 employees at multiple sites throughout the City of Lynn. We serve more than 46,000 individuals annually—40% of all Lynn residents and children under 18. Our mission is to provide comprehensive health care for everyone in our diverse community, regardless of ability to pay. Our target populations are those with the greatest barriers to care: the poor, minorities, non-English speaking, children, teens and the frail elderly. A significant percentage of our patients have behavioral health needs. To best achieve our mission, we have developed an innovative model of Integrated Care in which primary care and behavioral health providers practice together as a team, co-managing patient care. This has significantly improved access and reduced stigma for those in need of behavioral health care. Our teams are distinguished by a fierce dedication to empowering disenfranchised communities. It is an incredible learning environment for every employee, in which there exist opportunities for both providing and receiving mentoring and coaching, participating in innovative pilot projects, and the satisfaction of a job well done.
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