SBA Relationship Manager

Description

Position Summary

Originate loans and offer products and services to business and professional clientele. Establishes, develops and retains customer relationships through referrals and business development. Responsible for development and maintenance of a loan portfolio and providing high quality, value-added client service.  

Requirements

Essential Duties & Responsibilities

• Perform assigned duties in accordance with the Bank’s Mission, Vision and Core Values; and provide the Bank’s customers with timely, responsive and exceptional service in accordance with the Bank’s customer service standards
• Take time to understand applicant’s business/management
• Provide timely and responsive customer service
•  Provide applicant bank products and services that enhance business success
• Accept credit applications; interview loan applicants
• Understand SBA Standard Operating Procedures (SOP’s), including origination, servicing and liquidation
• Review applications and credit histories
• Review and analyze credit reports and financial information
• Evaluate existing and projected company cash flow
• Determine value of collateral; through review of appraisal, valuations, business financials, etc.
• Respond to inquiries regarding business and consumer lending and other Bank products
• Recommend approval or rejection of credit applications within bank and SBA Criteria
• Maintain existing customer relationships; develop and expand new customer relationships
• Prepare detailed, complete, loan presentations (Credit Memos) for new credit applications, modifications and renewal requests
• Monitor loans through periodic reviews and documentation in conjunction with SBA Portfolio Manager and/or as requested
• Perform credit checks and site inspections as requested
• Review maturing loans, loan extensions and construction draws
• Collect past due accounts and/or support SBA Operations Officer in the collection of accounts
• Oversee loan documentation and processing including review and negotiation
• Properly maintain credit files including file memos updating the status of the client relationship
• Keep up to date on government guaranteed lending requirements
• Maintain knowledge of and compliance with banking regulations
• Be knowledgeable of and promote all bank products and services through the referral to bank partners
• Understand all internal Bank policies 
• Perform other duties as assigned
• Ability to utilize technology to communicate effectively

Required Qualifications

• Bachelor’s degree in Finance, business or other relevant area; or equivalent work experience.
• 5 years’ experience in government guaranteed lending
• Proven business development skills

Preferred Qualifications

• Thorough knowledge of credit services and other banking services
• Thorough knowledge of lending policies and procedures
• Thorough knowledge of business cash flow
• Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software.
• Effective oral and written communication skills