SUMMARY:
The SBA Relationship Manager II combines proactive business development with disciplined credit risk management and is dedicated to identifying, structuring, and executing SBA lending solutions for potential and existing customers.
ESSENTIAL JOB FUNCTIONS:
- Originate SBA 7(a) loans consistent with personal volume targets of $12M–20M+ annually
- Develop and manage a pipeline of small business borrowers across the Southeast through referral networks, COI relationships, brokers, and direct outreach
- Structure and present credit requests in compliance with SBA SOP guidelines
- Manage the full borrower relationship from prospecting through closing and portfolio management
- Partner with underwriters and closers to drive efficient loan execution
- Monitor and manage an active loan portfolio, maintaining asset quality and proactive borrower communication
- Ensure all originations meet SBA program requirements and internal credit standards
- Support special assets and workout situations as needed in collaboration with credit administration
JOB REQUIREMENTS:
- Bachelor’s degree in business, finance, accounting, or related field or equivalent in education and experience
- Prior SBA 7(a) lending experience in a front-office production capacity
- Prior experience working within a dedicated SBA lending division
- Established referral network and COI relationships in the Southeast market
KNOWLEDGE/SKILLS REQUIRED:
- Advanced relationship building skills
- Advanced customer service skills
- Advanced negotiation skills
- Intermediate knowledge of SBA program mechanics, loan structuring, and SOP compliance
- Intermediate understanding of secondary market execution and guarantee premium dynamics
- Intermediate verbal and written communication skills
- Intermediate proficiency with loan origination systems
- Intermediate proficiency with Microsoft Office
PHYSICAL AND MENTAL QUALIFICATIONS:
- Standing, walking, bending and stooping required
- Must be able to sit at a desk for long periods of time and use a computer
- Must be able to occasionally move or lift up to 10 pounds
- May be asked to work supplemental hours periodically
- Limited travel required occasionally during and after business hours
Salary Pay Range: $79,580 - $138,450 annually
Benefits: Eligible associates may participate in Carter Bank's benefits package, including medical, dental, vision, life insurance, disability coverage, other voluntary benefits, 401(k), paid time off, and paid holidays.
Skills Required
- Bachelor’s degree in business, finance, accounting, or a related field, or equivalent education and experience
- Prior SBA 7(a) lending experience in a front-office production capacity
- Prior experience working within a dedicated SBA lending division
- Established referral network and centers-of-influence relationships in the Southeast market
- Advanced relationship-building skills
- Advanced customer service skills
- Advanced negotiation skills
- Intermediate knowledge of SBA program mechanics, loan structuring, and SOP compliance
- Intermediate understanding of secondary market execution and guarantee premium dynamics
- Intermediate verbal and written communication skills
- Intermediate proficiency with loan origination systems
- Intermediate proficiency with Microsoft Office
What We Do
Carter Bank is a state-chartered community bank headquartered in Martinsville, Virginia, serving people and businesses across Virginia and North Carolina. With more than 700 associates, it builds customer relationships and provides local, informed, personalized banking solutions. Its mission is to create opportunities for individuals and businesses to prosper through relationship-based service and community impact.









