Our client is leading the technical upgrade of their critical Financial and Procurement systems for a major branch of the Department of Defense (DoD), transitioning from SAP ECC to S/4 HANA. The project focuses on a fit-to-standard approach, minimizing customizations and aligning with S/4 HANA’s standard configuration. Key efforts include defining requirements for the upgrade and supporting business process re-engineering.
cBEYONData + SMX is seeking an SAP Support SME. Support SMEs focus on user enablement, experience, and data readiness, ensuring users are prepared, supported, and engaged throughout the migration lifecycle.
Responsibilities:
- Delivering role-based and command-specific training, including over-the-shoulder support.
- Supporting help desk triage, user inquiries, and issue resolution.
- Developing and maintaining knowledge base content and engagement materials.
- Supporting town halls, AMA sessions, and Change Agent communications.
- Assessing master data quality and developing data cleansing recommendations.
- Creating UX design mockups and contributing to data catalogs.
- Exploring AI-enabled support capabilities (e.g., chatbot concepts).
Required Skills & Experience:
- Active Secret level clearance
- 7–10+ years in SAP Training, Change Management, UX, Testing, or Data Support roles.
- Strong communication, facilitation, and user-engagement skills.
- Prior DoD or federal ERP program experience required.
Desired Experience:
- Experience supporting SAP S/4 environments preferred.
- Army or Navy experience is preferred.
Application Deadline: March 31, 2026
#LI-SA 1
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
Similar Jobs
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
