SAP Engagement Manager

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Philadelphia, PA, USA
Hybrid
Information Technology • Consulting
The Role

Syskoplan Reply is a part of the Reply Network, focused on delivering transformative projects to our clients leveraging SAP solutions. Syskoplan Reply is an SAP Gold partner and has recognized expertise in executing global projects in various industries and a wide range of competencies including business process consulting, customer experience, intelligent automation, ERP and more. 


You are a motivated and ambitious key team member, with functional SAP experience who can manage the responsibilities below. You are responsible for defining and orchestrating a portfolio of services provided to your assigned clients and as a trusted advisor, you will support the setup and execution of digital transformation roadmaps and provision of services to meet the high standards of customers and Reply, while coordinating with the Reply team.

Responsibilities

  • Establish trusted customer relationships, develop service plans, drive SAP adoption and business transformations, and support contract renewals
  • Collaborate with client stakeholders to develop and implement strategic plans that optimize SAP investment and deliver measurable business value
  • Proactively identify and address functional and technical risks, implement prevention strategies, resolve critical issues, and manage escalations to ensure timely and effective outcomes
  • Lead, motivate, and empower the consulting team while evaluating performance to enhance skills, foster success, and promote effective client collaboration
  • Actively collaborate with Reply’s project managers to promote successful project execution on Project Delivery, Scope Management, Cost Management and Resourcing
  • Partner with Sales and Marketing to engage prospects, address needs, communicate Reply's value, support RFP processes, and assist with client onboarding

Minimum Requirements

  • Bachelor’s degree
  • Travel up to 50%
  • 7 years of SAP experience
  • Previous project management role
  • 3 full lifecycle projects in area of SAP implementation, SAP release upgrades and/or ongoing support of various SAP Business Suite products (S/4HANA, CRM, BI, SCM,    APO, SRM, SAP Solution Manager)
  • Practical experience in the application of SAP implementation methodologies
  • Leadership skills to provide direction to the consulting team, and as a trusted adviser to the client when advising on strategy, direction, and risk 

Preferred Qualifications

  • Specific knowledge in any of the following industries: Process, Chemicals, Manufacturing, Distribution
  • Knowledge or experience deploying SAP S/4 HANA Public Cloud
  • Implementation experience in non-ERP SAP Cloud environments

About Reply 

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. www.reply.com 


Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected]. Visit our website at www.reply.com to learn more about our open roles. 

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The Company
Amsterdam
4,171 Employees
Year Founded: 1996

What We Do

Reply [EXM, STAR: REY] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply defines and develops business models enabled by the new models of AI, big data, cloud computing, digital media and the internet of things. Reply delivers consulting, system integration and digital services to organisations across the telecom and media; industry and services; banking and insurance; and public sectors.

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