Job Description
Role: SAP CRM System Integrator Lead
Duration: 6 months.
compensation: No constraint for the right candidate.
Scope of Work
SAP CRM Lead Require Sr. CRM functional consultant with lead experience. Responsible for delivering solutions in the areas of CRM Sales, Service and Interaction center modules. Will take part in Business process and requirement gathering session, Blue printing, gap analysis, configuration, test cases and end user training. Experienced in the following areas
• Sales modules (Order Management, Pricing & Billing)
• Customer Interaction Center (with CTI Integration, Web Chat etc.)
• CRM Service – Case management
• Integration with third party systems Must have at least 2 complete life cycle implementations of SAP CRM & ERP.
Skills Required
- Senior CRM functional consultant with lead experience
- Deliver solutions for CRM Sales, Service, and Interaction Center modules
- Business process and requirements gathering, blueprinting, gap analysis
- Configuration, test case development, and end-user training
- Experience with Sales modules: Order Management, Pricing, and Billing
- Experience with Customer Interaction Center including CTI integration and Web Chat
- Experience with CRM Service case management
- Integration experience with third-party systems
- At least 2 complete life-cycle implementations of SAP CRM and SAP ERP
What We Do
STEM Xpert is a consulting engineering firm recognized in the engineering industry for its commitment to client service and passion for excellence. The firm provides specialized professional consulting services in the fields of science, technology, engineering, and mathematics (STEM).
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