SAP BRIM - Convergent Mediation Consultant

M&S Consulting was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.

We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.

The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing.

Key Responsibilities:

1. SAP Convergent Mediation Development:
   1. Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources.
   2. Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment.
   3. Configure mediation rules for rating, charging, and ensuring data accuracy.
2. Integration with S/4 HANA BRIM:
   1. Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI).
   2. Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting).
3. High-Volume Data Processing:
   1. Handle high-volume usage data from multiple data streams and external systems.
   2. Optimize mediation processes for scalability and performance in high-demand environments.
4. Business Requirements Analysis:
   1. Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions.
   2. Translate business requirements into technical specifications for mediation processes.
5. Design & Architecture:
   1. Design robust and scalable mediation solutions that align with SAP best practices and industry standards.
   2. Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture.
6. Testing & Quality Assurance:
   1. Conduct unit testing, system testing, and performance testing of mediation components.
   2. Troubleshoot and resolve technical issues related to mediation processes.
7. Documentation & Support:
   1. Prepare detailed technical documentation for mediation configurations and custom developments.
   2. Provide support during go-live and post-go-live phases, including monitoring and issue resolution.
   3. Train team members and end-users on mediation processes and tools.

Key Qualifications:

• Technical Expertise:
  • 7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM.
  • Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment.
  • Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA.
• Tools & Technologies:
  • Proficiency in configuring and customizing SAP Convergent Mediation software.
  • Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms.
  • Knowledge of high-volume data handling tools and techniques.
• Soft Skills:
  • Excellent problem-solving and analytical skills to address complex mediation scenarios.
  • Strong communication skills for interacting with business and technical teams.
  • Ability to work collaboratively in a team environment.
• Education & Certification:
  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • SAP BRIM or SAP Convergent Mediation certifications preferred
• Preferred Experience
  • Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects.
  • Knowledge of media, telecommunications, or utilities industry processes.
  • Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.

*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.