The Role
The Salesforce Technical Architect defines architectures, translates requirements to designs, guides development teams, oversees governance, and mentors team members while collaborating with stakeholders.
Summary Generated by Built In
Responsibility
Profile
- Define end-to-end Salesforce architectures covering OmniStudio, Public Sector Solutions, and core clouds (Sales, Service, Marketing, Experience, Platform).
- Translate business requirements into scalable, secure, and compliant technical designs, balancing configuration and custom development.
- Serve as the technical authority during solution design workshops, providing recommendations on OmniStudio patterns, API strategy, data models, and integration approaches.
- Guide development teams on OmniStudio components (OmniScripts, FlexCards, Integration Procedures, DataRaptors, Decision Tables) and Apex, ensuring alignment to best practices.
- Oversee governance and standards, including performance optimisation, data strategy, security, and DevOps (GitLab pipelines, DX, metadata deployment).
- Conduct design reviews, code reviews, and ensure technical deliverables meet quality and compliance standards for public sector requirements.
- Collaborate closely with Solution Architects, Functional Consultants, Project Managers, and client stakeholders to ensure technical feasibility and successful delivery.
- Act as a mentor to developers and consultants, building technical capability within the team.
Profile
- Minimum Bachelor’s degree in IT, Computer Science, or related field.
- 10+ years of Salesforce experience, with at least 3+ years in an architect role.
- Proven expertise in Salesforce OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
- Hands-on experience with Public Sector Solutions (PSS).
- Prior experience working with government or public sector organisations is highly preferred, with an understanding of regulatory, compliance, and public service delivery contexts.
- Salesforce Application/Technical Architect certifications strongly preferred; OmniStudio Developer/Consultant certifications required.
- Strong integration knowledge (APIs, middleware, legacy system interoperability).
- Deep understanding of Salesforce DevOps practices (GitLab, Salesforce DX, metadata management, automated CI/CD pipelines).
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
- Meticulous in documentation – able to produce clear, accurate, and reusable technical designs, architecture diagrams, and standards guides.
Top Skills
Apex
APIs
Gitlab
Omnistudio
Salesforce
Salesforce Dx
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The Company
What We Do
VISEO uses technology as a powerful lever of transformation and innovation to help its clients take advantage of digital opportunities, address new usages and compete with new players who change the rules of the game.
With 2,700 employees working on 5 continents, VISEO combines agility and complementarity of its areas of expertise – design of new products and services, digitization of business processes, data valuation, digital assets development - to make digital a real lever of competitiveness and performance.
