Salesforce Team Lead

Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos.

We revolutionized the industry with a radical new music licensing model that has since become the global standard.

Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more.

Our products:

Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, AI tools and more. 

Motion Array: the ultimate creator hub with top-tier templates, plugins, music, SFX, footage, AI voiceover, motion graphics, and more.

We are seeking a dynamic and experienced Salesforce Team Lead to manage and mentor our Salesforce Administrators and Developers located in both TLV and NYC. This pivotal role will oversee key projects, including the development of Salesforce Partner Portals, enhancements to Sales Cloud, and implementation of CPQ solutions. The ideal candidate will have a deep understanding of Salesforce best practices, strong leadership skills, and a proven track record of delivering successful Salesforce implementations.

What You'll Be Doing:

Team Leadership and Management:

• Lead and mentor a team of Salesforce Administrators and Developers across TLV and NYC.
• Conduct regular team meetings, provide performance feedback, and support professional development.
• Foster a collaborative and high-performing team environment.

Sales Cloud Enhancements:

• Oversee the configuration and customization of Sales Cloud to meet business requirements.
• Optimize Sales Cloud processes and workflows for improved efficiency and effectiveness.
• Provide guidance and support to the team on Sales Cloud best practices.

Process Optimization and Implementation:

• Proactively find opportunities to improve Salesforce processes and design/implement automated workflows to optimize business and deployment processes (sandbox management).
• Monitor system performance, troubleshoot issues, and ensure the overall reliability and stability of the Salesforce ecosystem.
• Establish and enforce best practices for Salesforce configuration, customization, and data management.

Salesforce Partner Portals Development:

• Spearhead the design, development, and implementation of Salesforce Partner Portals.
• Ensure seamless integration and functionality of partner portals with other Salesforce components.
• Manage project timelines, resources, and deliverables for partner portal projects.

CPQ Implementation and Management:

• Lead the implementation and ongoing management of CPQ solutions.
• Develop and maintain pricing rules, quoting processes, and approval workflows.
• Collaborate with sales and finance teams to ensure accurate and efficient deal management.

Stakeholder Collaboration:

• Work closely with cross-functional teams, including sales, marketing, and customer support.
• Communicate effectively with stakeholders to gather requirements, provide updates, and manage expectations.
• Provide training and support to users on new Salesforce features and functionalities.

Handling GTM Requests:

• Manage and address all requests for bugs and tickets from the GTM teams, ensuring adherence to established SLAs and maintaining high-quality resolution.

Education and Experience:

• 4+ years of experience in Salesforce admin.
• 2+ years of experience in leading and managing a Salesforce team.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer, Sales Cloud Consultant) – preferred.

Technical Skills:

• Proficiency in Salesforce Sales Cloud, CPQ, and Partner Portals.
• Extensive understanding of Salesforce Apex, Visualforce, Lightning Components.
• Experience in integrating Salesforce with other systems, such as Outreach, Zendesk, Ironclad, Chili Piper, etc. - MUST

General Skills:

• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and work effectively in a dynamic environment.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Strong project management skills with a detail-oriented approach.