Salesforce Sales Support Specialist

Sierra-Cedar is a consulting firm that provides innovative enterprise solutions spanning from ERP to CRM to middleware and business intelligence. We are growing rapidly by continually building on an established track record of success with customers in multiple industries. Sierra-Cedar provides great opportunities to enhance your skills in an environment that emphasizes creativity, sharing, teamwork, professionalism, and outstanding customer service. You will work alongside some of the most talented and dynamic professionals as they work to provide exceptional solutions to the many challenges our customers face.

We’re looking for exceptional candidates to join the Sierra-Cedar Salesforce team.  If you possess intellectual curiosity, great problem-solving skills, and an unwavering belief that the right technology can solve any problem, then you are the ideal candidate for this position.  Prior experience with technology and enterprise selling in the higher education space is highly desirable.  Excellent communication and presentation skills are a must.  Finally, the ability to take complex technology and explain it in a simple and easy to understand way to propel higher education institutions in achieving their mission is needed.  If you believe you have these skills, we want to talk with you!

A successful Salesforce Sales Support Specialist at Sierra-Cedar has experience performing deep levels of discovery and objection handling at every level.  They are engaged with their customers continually during the sales cycle, from account planning, through the development of the deal, to the close of business, and beyond.  They are trusted advisors to the C-Suite and the end users.  This person won’t simply focus on selling Salesforce’s Cloud offerings, they will also connect customers with Sierra-Cedar’s many other service offerings, which includes: Amazon Web Services (AWS), Splunk, Workday, Oracle Cloud, MuleSoft, Hosting, Application Managed Services and much more.

Our goal is to build an organization of smart, ambitious Sales Support personnel, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle.  At Sierra-Cedar, integrity and reliability are as important as talent and effort.

A “Typical Day (or month or year) in the Life” of a Sierra-Cedar Sales Support Specialist looks like…
•    Ability to understand higher education customer goals and challenges and map those back into Salesforce.org’s product portfolio
•    Respond effectively to RFI and RFPs
•    Participate in the right trainings and certifications to acquire and maintain the knowledge necessary to be effective
•    Attain monthly and annual objectives
•    Travel domestically (50%)
•    Function effectively in a fast-paced high-energy market segment and successfully balance multiple projects in a team-selling environment

Responsibilities  
•    Generate business opportunities through professional networking, working with Sierra-Cedar Business Development Managers along with Salesforce.org Account Executives
•    Drive brand awareness, campaigns, and lead generation via networking and associations
•    Meet and exceed all monthly and annual sales budgets
•    Own the sales cycle – from lead generation to closure
•    Maintain account and opportunity forecasting within our internal Salesforce CRM
•    Ensure 100% customer satisfaction and retention
•    Develop sales plans to effectively and efficiently cover the accounts within an assigned geography

Required Skills 
•    Have 4+ years of solution sales experience selling CRM, ERP, or similar business applications to large, complex enterprise organizations
•    Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
•    Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement
•    Ability to sell to the C-Level line of business leads
•    Experience managing and closing complex sales cycles
•    Passion and commitment for customer success
•    Demonstrated CRM experience
•    Knowledge of related applications, relational databases, and web technology
•    Strong Business Acumen, written and verbal communication skills

Desired Skills  
•    Proven software or technology sales experience
•    Completed Bachelor’s degree from an accredited university
•    Trained in Professional Sales Methodology
•    Ability to travel up to 50%
•    Knowledge of the higher education market is a plus

ABOUT SIERRA-CEDAR
Sierra-Cedar delivers industry-focused client success by providing consulting, technical, and managed services for the deployment, management, and optimization of next-generation applications and technology. We offer a competitive benefits package including 401(k), Health, Disability, and Life.  Sierra-Cedar is an Equal Opportunity EmployerAll your information will be kept confidential according to EEO guidelines.