Salesforce Product Analyst

📣 This role is for a project at Equals11, a sister company of Tekton Labs. The recruitment process is managed and published by Tekton Labs.

Join Equals11: Drive Agile Excellence Across High-Stakes CRM Projects

Equals11 is a fast-growing Salesforce consulting firm helping enterprises and nonprofits unlock the full value of their CRM, AI, and cloud platforms. We’re known for delivering high-impact, lean, and remote-first solutions across the Americas and Europe.

We’re looking for a Salesforce Product Analyst to join one of our long-term strategic client teams in the energy sector, helping lead the transformation of CRM ownership from IT to business-led product organizations. You’ll play a key role in designing, aligning, and evolving enterprise workflows around Salesforce CRM in regulated and unregulated environments.

🛠 Key Responsibilities

🧩 Product & Process Analysis

• Collaborate with business stakeholders and engineering teams to define and prioritize product features.
• Translate business processes into user stories, use cases, and detailed documentation.
• Act as a product owner in agile ceremonies, backlog grooming, and sprint planning.

⚙ Salesforce CRM Strategy

• Work with Salesforce-powered teams focused on lead, opportunity, and customer lifecycle workflows.
• Support alignment between regulated and non-regulated areas of the business.
• Help transition CRM ownership from legacy IT models to business strategy and customer-centric teams.

🤝 Stakeholder & Team Collaboration

• Liaise with cross-functional teams (CX, Marketing, Product) to gather insights and define value delivery.
• Work closely with compliance-aware teams to ensure alignment with internal policies and regulatory frameworks.
• Serve as a key bridge between product goals and technical implementation.

🎯 Required Qualifications & Experience

✅ Must-Have:

• 4+ years as a Product Analyst, Business Analyst, or Product Owner in large-scale enterprise environments.
• 3–4+ years of hands-on or functional experience with Salesforce CRM (enterprise-level).
• 3+ years working in regulated industries (e.g., energy, finance, healthcare, insurance, etc.).
• 5+ years embedded in business-facing teams (CX, Product, Marketing—not traditional IT).
• 4+ years working in agile environments (Scrum) with active Product Owner roles.
• Familiarity with compliance constraints and enterprise-level governance.
• Upper-intermediate to advanced English communication skills (spoken and written).

✨ Nice-to-Have:

• 5+ years of experience in the energy/utilities sector (e.g., Duke Energy, Progress Energy).
• Experience working across segmented business areas (regulated vs. unregulated).
• Certified Scrum Product Owner (CSPO) or equivalent certifications.
• Hands-on experience with tools like Jira, Confluence, Aha!, Lucidchart.
• Involvement in CRM transformations or reorganization of ownership structures.
• Prior consulting or multi-team collaboration experience.
  

💡 Soft Skills

• ✔ Proactive communicator with the ability to synthesize complexity into clear documentation.
• ✔ Strategic thinker who balances business goals with technical feasibility.
• ✔ Comfortable navigating ambiguity in enterprise and compliance-heavy environments.

🌟 Why Work with Equals11?

• 🌍 Join a global, remote-first team committed to lean and impactful delivery.
• ⚡ Accelerate your growth in agile leadership within compliance-driven sectors.
• 📊 Collaborate on mission-critical Salesforce and CRM transformations.
• 💼 Project-based contract with potential for long-term engagements.

📍 Location Requirement

• 🔹 Candidates currently based or willing to relocate to Charlotte, NC.

📩 Ready to Lead Agile at Scale? Apply Now!

Send us your CV and a short summary of your agile leadership background. Let’s deliver value together 🚀