At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Job Description:
Alcon is seeking a skilled Salesforce Application Support Developer to join our team. This role is essential for ensuring the smooth operation and optimization of our Salesforce platform. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a Salesforce Administration certification.
In this role, a typical day will include:
- Design, develop, test, and deploy custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components.
- Maintain and enhance existing Salesforce applications.
- Perform root cause analysis on recurring issues to prevent future occurrences.
- Collaborate with senior developers and business stakeholders to understand requirements and translate them into technical specifications.
- Make simple configuration changes within the Salesforce platform as needed.
- Ensure data integrity and security within the Salesforce environment.
- Troubleshoot and resolve issues related to Salesforce applications.
- Participate in Agile development processes and contribute to sprint planning and retrospectives.
- Foster cross-functional collaboration to ensure comprehensive solutions.
- Uphold code quality standards and Salesforce best practices.
- Collaborate with cross-functional teams to understand and address user needs and system requirements.
- Assist in the deployment of new features and enhancements, ensuring minimal disruption to users.
- Monitor system performance and suggest improvements to enhance user experience.
WHAT YOU’LL BRING TO ALCON:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Salesforce Administration and Salesforce Platform Application certifications.
- 1-3 years of experience in Salesforce administration or Salesforce application support.
- Strong expertise in Apex, Visualforce, Lightning Web Components, and Salesforce integration.
- Strong understanding of Salesforce Sales Cloud, and related applications.
- Excellent troubleshooting and analytical skills.
- Ability to manage multiple tasks and priorities effectively.
- Strong communication and interpersonal skills.
- Experience with data management and reporting within Salesforce.
- Familiarity with Agile development methodologies is a plus.
- Experience working on debugging Apex Code and lightning component.
Preferred:
- Experience with Salesforce CPQ, Marketing Cloud, Service Cloud, or other Salesforce products.
- Experience working with ServiceNow tool.
- Knowledge of Salesforce integration tools and techniques.
- Additional Salesforce certifications (e.g., Salesforce Certified Platform Developer I, Advanced Administrator, Platform App Builder).
HOW YOU CAN THRIVE AT ALCON:
- Very competitive salary level with flexible contract options.
- Market-leading performance based annual bonus.
- Attractive package of benefits.
- Possibility to grow your own team and introduce best practices.
- Opportunity to work in a high paced agile environment and the chance to work with people who are passionate of delivering outcomes and a culture of simplification and ownership.
- Flexible working hours and remote work possibilities.
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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What We Do
Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.
