ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS.
Our most valuable asset is our people .
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Position Overview
As a Salesforce Health Cloud Architect, you will play a crucial role in designing and implementing functional Salesforce solutions tailored to meet the unique needs of our clients in the healthcare industry. You will be responsible for managing complex projects, providing pre-sales support, and contributing to the continuous improvement of our delivery model. Your expertise will be instrumental in leading discovery sessions, refining requirements, and developing innovative Salesforce solutions. Here's what you will do:
Roles and Responsibilities:
- Solution Design: Design and recommend best-practice solutions based on client business needs.
- Configure Salesforce Health Cloud, create and refine complex data models, and implement business process automation.
- Project Management: Manage complex projects, overseeing timelines, deliverables, and resources throughout all project phases.
- Provide pre-sales support, including effort estimates and staffing decisions for proposed solutions.
- Requirements Gathering: Lead discovery and requirements refinement sessions to uncover business, functional, and technological requirements.
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
- Thought Leadership: Contribute significantly to thought leadership across the Salesforce platform, including the ideation and design of new accelerators.
- Stay updated on new Salesforce product capabilities resulting from releases and acquisitions.
- Practice Development: Participate in practice development and continuously improve the delivery model and implementation process.
- Provide hands-on, expert-level technical assistance, coaching, and mentoring to developers and junior staff.
Minimum Qualifications :
- Active Salesforce Health Cloud accreditation and ability to achieve additional relevant certifications upon hire.
- BA/BS degree in Computer Science, Engineering, or Business.
- 10+ years of professional experience.
- 5+ years of Salesforce implementation experience in an agile development environment.
- 5+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modelling, and functional design.
- 5+ years of external consulting experience.
- 5+ years of project management experience in a technology or consulting setting.
- Proven ability to design and optimize business processes, integrate processes across disparate systems, and incorporate best practices.
- Experience writing user stories, designing or building Salesforce integrations with 3rd party applications, and conducting data migrations from third-party systems to Salesforce.
- Excellent client-facing written and oral communication skills, relationship focus, and strong technical and business acumen.
- Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies.
- Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence.
- Understanding of complex health systems and their common business requirements is an asset
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
To Complete Your Application:
Candidates must possess work authorization for their intended country of employment.
An on-line application, including a full set of transcripts (official or unofficial), is required
to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Top Skills
What We Do
ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. We transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Founded in 1983, ZS has more than 13,000 employees in over 35 offices worldwide.
Why Work With Us
ZS is home to passionate people who embrace innovative thinking, collaboration and a client-first mindset. Welcome to a company where new ideas are celebrated, curiosity is welcomed, learning opportunities are abundant and colleagues become lifelong connections.
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ZS Teams
ZS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
The Flexible & Connected model is our ZS standard. ZSers decide where it makes the most sense for them to work each day given client or teamwork.