Salesforce Functional Lead

Job Description:

We are looking for an experienced Salesforce functional lead for a new implementation and to support our client in a digital transformation. You will focus on helping our client achieve business value using Salesforce.

The ideal candidate should have a deep functional Salesforce product knowledge and understanding of core Salesforce configuration, features and integrations. You should have experience with the full lifecycle of a Salesforce project, including requirements gathering, functional workshops, testing, migrating configurations between environments and managing releases.

You should also demonstrate your ability to come up with innovative solutions to problems. The role requires a well-organized and motivated individual, who can work independently and lead junior consultants and offshore teams.

Location: commuting between Mechelen (HO) and Brussels, working remote is possible

Responsibilities:

• Collaborate closely with clients to understand their unique business needs and challenges.
• Translate client requirements into effective Salesforce solutions by leveraging your deep knowledge of the platform and best practices.
• Configure and customize Salesforce applications to deliver tailored solutions.
• Work with cross-functional teams to design, document, and implement Salesforce solutions that align with project timelines and budgets.
• Participate in testing, training, and post-implementation support to ensure the successful adoption of the Salesforce platform.

Requirements:

• 8+ years of Salesforce experience.
• 10+ years of professional experience.
• Expert in one or more Salesforce applications, ideally: Service Cloud and Experience Cloud, Marketing Cloud, Public Sector Solutions.
• Expert in automating flows and creating intelligent forms.
• Multiple Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant, or similar).
• Experience with international and virtual teams.
• Consulting skills: ability to guide customers in making the best decisions in their context.
• Strong analytical and problem-solving skills to address complex business challenges.
• Ability to manage stakeholders to get to the desired outcome.
• Self-starter, accountable and meeting commitments.
• Excellent interpersonal and communication skills to collaborate with clients, colleagues and with Salesforce.
• Pre-sales experience for proposals and demos for prospects.
• Knowledge of the Agile Scrum methodology.
• Project management experience is a plus.
• Language requirements: fluent in Dutch (oral and written) and English.

Offer:

• A motivating salary package, including fringe benefits and flexible working hours, and possibilities to work from home.
• Being part of an ambitious and growing team.
• On-the-job training and access to our online platform “DXC-University”.
• Opportunities to work with the latest technologies for a top range of customers.

Why join us?

Join an engaging team of professionals who are deeply passionate about their work. Experience a culture that places immense trust and freedom in your hands. Learn, adapt, and grow as you tackle new challenges.

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