Salesforce Engagement Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Cloud • eCommerce • HR Tech • Information Technology • Analytics
The Role
Lead end-to-end Salesforce engagements: manage scope, budget, timeline, resources, deliverables, client expectations, pre-sales/proposals, and transition to support. Coach junior staff and apply Agile practices to ensure customer and project success.
Summary Generated by Built In

Title: Engagement Manager Salesforce

Location: Remote

Duration: 6+Months Contract With Extensions

Rate: $Open


Requirements

Job Description:

Our Client is currently seeking a Salesforce Engagement Manager. The core function of the Engagement Manager is to develop and manage full project lifecycle, scope, budget, timeline, resources, deliverables, issues and escalations while continually setting client expectations and transition to support after go-live.

A GLIMPSE OF WHAT YOU WILL DO:

• Overall responsibility for project success and customer success

• Assist with Project Planning and other pre-sales activities

• Lead pre-sales teams in development and execution of Proposals including management of scope, schedule, budget and design

• Lead project teams in development and execution of project plans including management of scope, schedule, budget and quality

• Optimize plans and resources to deliver maximum value to clients

• Develop trusted adviser relationships with clients

• Collaborate with project, leadership and sales teams to bring thought leadership and the full force of Our Client to your engagements

• Coach, mentor and develop junior resources

A QUALIFIED CANDIDATE WILL HAVE:

• Bachelor’s or Master’s degree • Salesforce. com certification (Administrator, Sales Cloud or Service Cloud) • Industry Experience in one or more of Higher Ed, Not for Profit, Manufacturing, Financial Services.

• Very strong customer facing skills.

• BA/BS degree or equivalent work experience.

• 3+ years consulting experience, Salesforce. com or other CRM or Cloud based solutions

• 3+ years of Project Management experience 5+ years of consulting experience

• Understanding of Agile Best Practices


Benefits

Note: Kindly please send your updated resume to [email protected] and include your rate/salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us

Skills Required

  • Bachelor's or Master's degree (or equivalent work experience)
  • Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
  • Industry experience in Higher Education, Not for Profit, Manufacturing, or Financial Services
  • Very strong customer-facing skills
  • 3+ years consulting experience with Salesforce or other CRM/Cloud solutions
  • 3+ years Project Management experience
  • 5+ years consulting experience
  • Understanding of Agile best practices
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The Company
HQ: Cherry Hill, NJ
158 Employees
Year Founded: 2009

What We Do

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.

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