Salesforce CRM Administrator (Immediate Joining)

Salesforce CRM Administrator

Salary: Salary is no bar for the right candidate

Joining: Immediate

Spikewell India Pvt. Ltd (a subsidiary of Spikewell LLC, USA) is a rapidly growing Information Technology products and services company. We pioneer in providing innovative, scalable, robust, and secure solutions in the ever-changing technology landscape of Web, Mobile, Cloud, AI/ML, and Generative AI Technologies.

Responsibilities:

We are seeking a highly skilled and motivated Salesforce CRM Administrator to join our dynamic team. The ideal candidate will have a solid understanding of Salesforce functionality, configuration, and administration. As a Salesforce Administrator, you will play a key role in optimizing and maintaining the Salesforce platform to meet the evolving needs of our clients.

·        Identify and gather requirements from users and stakeholders.

·        Customize and configure Salesforce to align with business processes and requirements.

·        Implement and maintain custom objects, fields, validation rules, workflows, and process builder flows.

·        Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.

·        Resolve user support tickets, Provide ongoing user training, and create training materials as needed.

·        Ensure data integrity through the design and implementation of data quality best practices.

·        Perform data imports, updates, and maintenance tasks as needed.

·        Develop and maintain reports and dashboards to provide insights into key performance indicators.

·        Build and maintain automated processes using workflows, process builder, and Flow.

·        Collaborate with development teams for more complex automation requirements.

·        Assist in the integration of Salesforce with other systems and applications. Troubleshoot and resolve integration issues.

·        Implement and maintain security controls, including sharing rules and security settings.

·        Conduct regular security audits and implement best practices.

Qualifications:

·        Bachelor’s degree in Computer Science, Information Technology, or a related field.

·        2 to 4 years of hands-on experience as a Salesforce Administrator.

·        Salesforce certified administrator or Salesforce advanced administrator certification is required.

·        Experience in performing Salesforce upgrades and ensuring successful integration.

·        In-depth understanding of Salesforce products, functionality, and Salesforce best practices.

·        Strong analytical and problem-solving skills coupled with excellent communication and interpersonal skills.

Contact: [email protected] | 7077775204

Address: Unit No. 729/730, DLF Cyber City, Technology Corridor,
Chandaka Industrial Estate, Patia, Bhubaneswar- 751024