We are seeking a passionate and skilled Salesforce Consultant to join our team. In this role, you’ll bridge the gap between business needs and technical solutions, ensuring seamless implementation and configuration of Salesforce.
Responsibilities
Lead workshops with business stakeholders to gather and analyze requirements.
Map out business processes and customer journeys.
Translate requirements into clear user stories.
Configure and customize Salesforce (flows, permission sets, custom objects, fields).
Manage sharing and visibility settings to align with business needs.
Provide ongoing support and recommendations during the implementation process.
Must-Have Requirements
Strong understanding of business processes and CRM best practices.
Proven experience in Salesforce configuration and declarative development (flows, permission sets, custom objects, fields).
Expertise in sharing and visibility management.
Ability to effectively communicate and collaborate with diverse stakeholders.
Experience leading workshops and facilitating requirement-gathering sessions.
Salesforce Sales, Experience and Service Cloud
Minimum work experience: 3 years
Language proficiency: English at C1 level
Soft Skills
Excellent English communication skills (written and verbal).
Ability to thrive in a collaborative, remote environment.
Strong problem-solving skills and a proactive, team-oriented approach.
Certifications Sales Cloud Consultant, Service Cloud Consultant, Salesforce Administrator
Availability
Must be available for a 4-hour overlap between 15:00 and 19:00 Poland time to ensure real-time collaboration.
Skills Required
- Strong understanding of business processes and CRM best practices
- Proven experience in Salesforce configuration and declarative development
- Expertise in sharing and visibility management
- Ability to effectively communicate and collaborate with diverse stakeholders
- Experience leading workshops and facilitating requirement-gathering sessions
- Salesforce Sales, Experience and Service Cloud
- Minimum work experience: 3 years
- Certifications Sales Cloud Consultant, Service Cloud Consultant, Salesforce Administrator
What We Do
A consulting and technology firm helping service businesses optimize processes and implement the right technology. We help mid-size service companies scale and become market leaders by focusing on process efficiency, digital transformation strategy and implementation of technology.
