Salesforce Business Analyst

At realfast.ai, we deliver superhuman quality at superhuman speed. We're building the first truly AI-native Salesforce implementation partner - not by replacing humans, but by amplifying what makes them exceptional.

Our Exo platform automates tedious work like unit testing and configuration management, giving developers 15-20 hours back per week for high-value work.

We only hire the best: developers who can leverage AI to focus on architecture, strategy, and complex problem-solving while shipping production-grade solutions faster than traditional consulting firms.

We're backed by PeakXV Partners (formerly Sequoia India & SEA) and RTP Global, and we're transforming how enterprise Salesforce implementations get built.

We are seeking a versatile Senior Salesforce Consultant to join our growing professional services practice. This is a role that combines project leadership, client partnerships and Salesforce expertise. You will shape our service delivery approach while working across both project implementations and managed services engagements.

At realfast.ai, we believe in the transformative potential of AI to positively impact businesses and lives. As an AI-first organization, we leverage AI for both internal processes and delivering exceptional value to our customers.

Key Responsibilities

Project Leadership & Program Management

• Lead end-to-end Salesforce implementations from requirements gathering to deployment and optimization

• Manage project timelines & stakeholder communication to ensure successful delivery

• Serve as primary client contact, proactively identifying and resolving project risks

• Apply best practices to optimize team efficiency and client satisfaction

• Coordinate with cross-functional teams including architects, devs, and BAs .

Managed Services & Client Partnership

• Provide Salesforce system support, enhancements, and optimization for clients

• Conduct regular system health assessments & recommend strategic improvements

• Build & maintain client relationships via proactive communication & value delivery

• Identify opportunities for system evolution and business process improvements

• Support client training, change management, and user adoption initiatives

Sales & Service Cloud Expertise

• Design and configure comprehensive Sales Cloud solutions including lead management, opportunity tracking, and sales process automation

• Implement Service Cloud solutions with case management, knowledge base, and customer service workflows

• Configure and optimize standard Salesforce functionality including workflows, process builder, and approval processes

• Design custom objects, fields, and page layouts to support business requirements

• Create and maintain reports & dashboards for sales & service performance tracking

Required Qualifications

5+ years of hands-on Salesforce experience, including

• Strong expertise in Salesforce architecture, data model, & security framework

• Proficiency in Salesforce declarative tools (workflows, process builder, flow, validation rules)

• Sales Cloud Consultant and Service Cloud Consultant Certifications

Translating business requirements into technical implementations

• Understanding of business processes and their mapping to technical backlog

• Track record of managing complex software implementation projects with experience with Agile/Scrum or similar project management frameworks

• Experience with data migration and data quality management

Comfortable in working across dynamic projects and clients

• Strong analytical abilities and creative approach to solving business challenges

• Commitment to excellence in technical delivery & managing client experience

• Excellent communication skills with ability to manage diverse stakeholder groups

What We Offer

• Career Growth & Development

  • Foundational Role: Shape our service delivery approach & establish best practices

  • Competitive Salary: Market-rate compensation commensurate with experience

  • Diverse Exposure: Work across multiple industries, project types, and SF products

  • Continuous Learning: Access and budget for training, certifications & conferences

• Work Environment

  • AI-First Culture: Leverage cutting-edge AI tools to enhance productivity and delivery

  • Innovation Focus: Encourage experimentation & adoption of emerging technologies

  • Flexible Work: Remote-first culture with collaboration-focused approach

Recruitment process & guidelines

Please follow the instructions carefully to increase your chances of successfully interviewing for this position. While we understand that itʼs difficult for oneʼs experience to match 100% of the role requirements, we want you to understand the role requirements well and apply only if you have a good chance of doing well on the job.

• Application: Read this JD well and fill your application

• Post screening there will be 3 rounds.

Additional details
Work mode: Remote