At CloudMasonry, we build the digital foundations that support and elevate businesses. Our expertise in cloud computing and digital transformation empowers organisations to innovate, scale, and thrive in today’s technology-driven world. With a team of dedicated professionals, we provide seamless, robust, and scalable cloud solutions tailored to meet the unique needs of our clients. Rooted in innovation, integrity, customer-centricity, and excellence, we are committed to delivering high-quality services and transformative solutions.
About the RoleThe Salesforce Business Analyst plays a key role in translating business needs into effective Salesforce solutions that support growth and efficiency. This role requires a detail-oriented, analytical thinker who can support complex projects through data transformation, UI/UX design, process automation, and security configuration.
At CloudMasonry, we empower our team with flexibility and autonomy to achieve big goals. If you possess strong analytical skills, excellent organizational skills, and a passion for enhancing business processes through Salesforce, we’d love to hear from you.
Key Responsibilities- Business Process Analysis: Collaborate with stakeholders to gather and document business requirements, identifying opportunities for process improvements within Salesforce.
- Salesforce Configuration: Implement hands-on Salesforce customizations, including workflows, reports, dashboards, and security settings, with guidance from technical leads.
- Data Management & Transformation: Ensure data integrity, migration, and optimization within Salesforce, supporting business intelligence and reporting needs.
- Change Management & Training: Develop user guides, training videos, and tip sheets to support user adoption and ensure the successful implementation of new processes.
- Stakeholder Collaboration: Work closely with internal teams and clients to align project deliverables with business objectives and user expectations.
- Agile & Scrum Execution: Operate within Agile or Scrum methodologies to ensure efficient project management and continuous delivery.
- Travel requirements are contingent on client needs and may range from approximately 25% to 50%.
- Preferred Salesforce Experience: Hands-on Salesforce configuration expertise with knowledge of automation, reporting, and security best practices.
- Strong Communication Skills: Ability to clearly articulate the value of assigned tasks and communicate effectively with technical and non-technical stakeholders.
- Agile Mindset: Experience working with Scrum or Agile methodologies to deliver high-quality, iterative solutions.
- Time Management: Highly organized with the ability to manage multiple priorities and deadlines efficiently.
- Certifications & Training: Existing Salesforce certifications or demonstrated success on Trailhead are highly preferred.
- Competitive salary
- Performance-related bonuses
- Private medical insurance with partner perks
- Pension
- 25-day annual holiday plus Bank Holidays
- Annual company offsite
- Salesforce certification reimbursement
- Professional development
- Social events
- Volunteer days
At CloudMasonry, diverse perspectives drive innovation. We embrace candidates from all backgrounds and experiences to build a stronger, more inclusive team. You will find your place with us if you are passionate about problem-solving and collaboration.
Application ProcessAfter submitting your resume, you will receive an email invitation to complete an applicant assessment. This assessment helps us align your skills and attributes with the role. Candidates who do not complete the assessment will not be considered for the position.
Join CloudMasonry and take your Salesforce consulting career to the next level!
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What We Do
CloudMasonry provides its customers with a single flexible consulting partner that can manage every aspect of their digital solution. For some, that means the one time design, development, and testing of a new business application. For others, it means the ongoing enhancement and support of a critical business system that is always evolving.
CloudMasonry is proud to be an official consulting partner of Salesforce. While our technical experience extends well beyond basic CRM, the Salesforce suite of applications and its ecosystem of 3rd party tools remain at the very heart of the work we do.
Why Work With Us
Our customers come from all walks of life and so do we. We hire dynamic people from diverse backgrounds, not just because it’s the right thing to do, but because we see it as a strategic advantage that makes our people-focused company and solutions stronger.
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