As a Senior BA, you will lead requirements workshops, create detailed documentation, and collaborate with architects, developers, testers, and project managers to deliver high-quality solutions. You will take ownership of implementation activities, from demos and user acceptance testing (UAT) to training and change management, ensuring stakeholders are informed and engaged throughout the project lifecycle. This position demands a proactive, detail-oriented professional who thrives in dynamic environments, consistently driving excellence and measurable results across Salesforce projects.
Job Responsibilities:
- Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle.
- Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements.
- Evaluate existing workflows as-is, identify inefficiencies, and recommend optimizations to enhance business performance.
- Participate in Agile ceremonies, including daily Scrums, Sprint Planning, Sprint Reviews, and Retrospectives.
- Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables.
- Define data migration requirements, map source fields to Salesforce objects, and establish business rules for cleansing, transformation, and validation.
- Collaborate with stakeholders, SMEs, and technical teams to ensure data migration scope, quality standards, and acceptance criteria are met.
- Support testing, mock runs, and post-migration validation while providing governance recommendations for ongoing data integrity.
- Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes.
- Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions.
- Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively.
- Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.
- Bachelor’s degree in Engineering, Computer Science, Business, or comparable discipline.
- Minimum work experience: 5+ years of experience as a Business Analyst with end-to-end Salesforce implementation experience.
- Minimum 5+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment.
- Minimum 5 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps.
- Salesforce Public-Sector (PSS) domain expertise is highly preferred.
- Experience conducting simple to complex Project Demos and Sprint Demos.
- Experience working in JIRA, Confluence, or other Agile project management tools.
- Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart, SharePoint.
- Excellent interpersonal, listening, oral, and written communication skills.
- Strong analytical skills with accuracy and attention to detail.
- Ability to manage multiple tasks in a team-based environment.
- Experience working with sandbox and production environments.
- Demonstrated adherence to Salesforce.com best practices.
- Salesforce Administration Certificate is required
- Salesforce Business Analyst Certification is desirable
- Salesforce Public Sector Consultant certification is highly desirable.
Travel requirements: None
Interviews: Please be advised that CoreSphere will be confirming each applicant’s identity prior to our interview process. We will ask you to send an official US Government issued Photo ID with scrubbed out privacy information.
Company Overview: CoreSphere, LLC is a fast-growing Salesforce Summit Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includes Cloud and mobile solutions, Customer Relationship Management (CRM), Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, Systems Integration.
Benefits:
- Competitive Pay
- Paid Time Off
- Sick Leave
- Public Holidays
- STD/LTD
- Health and Dental
- 401(k)
CoreSphere is an equal opportunity employer. All qualified applicants will be considered regardless of a person's race, color, religion, national origin, age, disability, military status, sex, gender expression or identity, or sexual orientation.
Top Skills
What We Do
CoreSphere is a customer-focused, Salesforce and ServiceNow implementation partner-of-choice with over 16 years of experience transforming private and public sector agencies into high-performing, cloud-enabled enterprises; as a prime contractor on 88% of our engagements.
As an experienced Gold and ISV Salesforce Partner with proven expertise in cloud-based implementation that has helped numerous public and private sector agencies transform their businesses by moving solutions to the Salesforce and Force.com cloud platform. CoreSphere is also an Alliance Partner with Salesforce Military (formerly Vet-Force) – an initiative aimed at accelerating the hiring of veterans and military spouses for gainful employment within the Salesforce ecosystem.
As an experienced ServiceNow Sales, Services and Public Sector Partner, we’ve successfully completed over 50 large‑scale IaaS, PaaS, and SaaS implementations from application rationalization, application deployment to support.
At CoreSphere, our primary focus is on providing outstanding solutions to our clients in the areas of our core capabilities. Our team works tirelessly to ensure customer satisfaction by delivering fine-tuned technical and management expertise.
Since our founding in 2003, we have implemented innovative solutions for clients including The Department of the Treasury, GSA, USCIS/DHS, FDA, CMS, HUD, Department of Education, SEC, Department of Commerce, CFPB, CDFI, Department of Veterans Affairs, and NRC. We pride ourselves on the agility of our highly talented team that consistently delivers cutting-edge solutions.
Partner with us and see the difference.
