Position: Salesforce Architect - 100% Remote
Contract Duration: 18 Months
Skills: Salesforce Architecture, Lightning, Salesforce Service cloud implemetaion
Job Description:
- Client’s modernization, moving from Siebel to Salesforce
- Solution architect- business facing role
- Salesforce implementation
- SFDC service cloud implementation
Technical:
- Service Cloud Product Management and Solution Design Experience.
- specifically, case page and call and chat integration across large scale implementation.
- Migrations from Siebel systems.
- Genesys Cloud experience is a plus.
- Experience Cloud Product Management and Solution Design Experience.
- Comfort with CRMA, Tableau and Analytics.
- Functional Consultant experience.
Soft Skills:
- Can manage a relationship-based environment with many competing priorities
- Can cut through noise to get to the root of asks and drivers
- Ability to balance driving work forward while handling executive pressure
Preferred qualifications:
- To thrive in this role, you have experience deploying and maintaining cloud-based Salesforce CRM solutions, both Service Cloud & Experience Cloud, with hands-on involvement in the technical design of the capabilities to deliver products to market in an Agile environment.
- The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience.
- Experience with Salesforce CRM Analytics and Tableau to fully integrate the client and associate experience and drive data driven designs and outcomes
Top Skills
What We Do
Bringing Business Ideas to Digital Life~
Since 2014, Tech Brains Solutions Inc., a women and minority-owned organization, has been helping small businesses and large enterprises alike in realizing their fullest potential by bridging the best of ideas, talent, and technology.
Our strength lies in our core engineering teams' ability to adapt cutting-edge technologies and deliver on new trends such as AI, Blockchain, NFT, Web 3.0.
Our prestigious clientele consists of global leaders and Fortune 500 companies across industry verticals, including Healthcare, Fintech, AdTech & Media, eCommerce, and Security Compliance.
Our Service Capabilities:
1. Integration Services
Success Stories:
- Fortune 1000 fincorp upsurges ROI by 70% with TechBrains genx reporting solution -
For a global leader in Investment Management, we did an upgrade of their BIRT reporting tool solution but provided extended value with a rule-based, heuristic, and predictive utility to auto-test hundreds of reports in any language.
- Real Estate Crowdfunding Made Virtual & Digital.
- Reusable Drupal framework for Professional Services
2. Cloud Enablement
Success Stories:
Future-Proof Cloud Infrastructure for Leading provider of Smart connected healthcare devices.
3. Application & Platform Development
Success Stories:
- Automated PDF Comparison Test Utility Tool.
- Native ad serving for a Pharmaceutical giant.
- UI migration for SEO improvements.
- Mobile subscriber monetization.
- Web platform for Publishers and Advertiser and integration with different Ad Exchanges.
- Mobile Payment App that allows users to transfer money virtually to each other, pay their utility bills, and even organizations distribute salaries to their employees.
- Blockchain implementation.
- Investment compliance survey application.
- GRC application.
4. Professional Services
