Salesforce Administrator

Welcome to Decision Foundry - Data Analytics Division!

We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels.

Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success.

We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. 

We win as an organization through our core tenets. They include:

·       One Team. One Theme.

·       We sign it. We deliver it.

·       Be Accountable and Expect Accountability.

·       Raise Your Hand or Be Willing to Extend it
Role summary

We are seeking a Salesforce Administrator, for our client. This role is both technical and collaborative, bridging the gap between technical system capabilities and business needs. The Salesforce Administrator tailors the CRM system (Salesforce) to meet the organization’s requirements, manages user access and data integrity, and integrates Salesforce with other enterprise systems to align with overall technology and business goals

Responsibilities:

As a Developer, you will…

• Implement solutions across Salesforce Consumer Goods Cloud, Experience Cloud, and Mobile/Field applications, as applicable
• Configure & Customize Salesforce: Research, design, develop, test, implement, and manage product solutions.
• Collaborate with Product Managers, Architects, and Business partners to translate requirements into technical solutions
• Build and support integrations using REST/SOAP APIs and middleware platforms (e.g., Mulesoft)
• Support production systems, monitor performance, troubleshoot issues, and manage technical debt
• Participate in design reviews and contribute to platform standards, reusable components, and best practices
• Provide technical guidance and informal leadership to other engineers on the team
• User support & timely Issue resolution
• Support data management & integrity
• Responsible for upgrade-planning and execution.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies
• Experience working in DevOps-enabled environments (CI/CD, version control, automated testing)
• Ability to communicate effectively with both technical and non-technical stakeholders Liaise with vendors to assist in the resolution of any issues in functionality or interoperability of new applications.

• Bachelor’s degree in related field (e.g., Computer Science, Information Systems, etc.) or equivalent combination of education and work experience.
• 10+ years of experience as a software developer with 5+ years of experience in Consumer Goods Cloud & Retail Execution app .
• Salesforce Platform Developer I/II certification
• Experience with Consumer Goods Cloud, Experience Cloud, and Salesforce Mobile Retail Execution App
• Enterprise integration experience (Mulesoft preferred)
• Exposure to large-scale user bases and mission-critical platforms
• Experience supporting field sales, merchandising, or DSD-related solutions
• Experience in DevOps and Agile technology environments. (preferred)

• Work Model – Onsite
• Employment Type - Full-time
• Salary - $97000 - $135000 / year

• Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.