Salesforce Administrator

 About Freestar:

Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize advertisement revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content. 

Job Description & Responsibilities:

We are looking for a Salesforce.com expert to work closely with our Business Development, Onboarding, and Customer Success teams. You will be trained on our products and business model and be educated about the ever-changing, increasingly complex AdTech industry. 

Here’s what you will handle in the role:

• Collaborate with our team of  Salesforce Administrators and communicate at a high level with business owners and other technology team members, managing CRM, operational workflows, and customer portals
• Collaborate with internal and external stakeholders, understand business needs, and define requirements to guide implementation
• Design and implement repeatable and scalable solutions to fulfill business needs
• Work with data and analytics team members to integrate Salesforce with source databases and data warehouse solutions
• Implement and support integrations between Salesforce and other applications
• Troubleshoot issues, identify root causes, resolve bugs and errors, and implement optimal solutions to resolve issues at the source
• Manage Salesforce change control for both new functionality requests and environment management
• Own system documentation for Salesforce, its integrations, and ongoing enhancements/updates
• Manage Salesforce user access, security, roles, and profiles
• Use Salesforce DevOps Center to manage change control, ensure reliable deployments, and maintain version control across sandboxes and production.
• Work with stakeholders to gather and analyze business requirements, translating them into scalable, low-code or declarative solutions using Flows, Dynamic Forms, and custom metadata where appropriate.
• Manage user access, roles, profiles, permission sets, and overall platform security posture.
• Flex into other projects as needed

Qualifications:

• 2+ years of dedicated experience administering Salesforce.com, ideally across Sales Cloud, Experience Cloud, and Platform features.
• 4+ years of professional experience in a technology function or role
• Comfortable working with APIs, integrations, and data synchronization tasks
• Experience with or interest in Salesforce AI features (Einstein, GPT assistant tools) and DevOps Center.
• Solid understanding of Salesforce best practices, automation tools (Flows, Process Builder, etc.), and platform governance.
• Salesforce Administrator Certification is preferred; other certifications are a plus.

We’d also like to see:

• Strong time management, planning, prioritization and technical skills
• Excellent verbal and written communication skills
• Experience interacting with a wide variety of Sales, Marketing, Finance and Executive leaders
• Desire to work and thrive in a fast-paced, constantly evolving environment
• Start-up background preferred, comfortable being a jack-of-all-trades and working on a breadth of projects with short turnaround times
• Self-starter with a strong sense of urgency, ownership, accountability, and curiosity.

What you can expect in return:

• Full-Time, Salaried Position
• Flexible vacation policy 
• The opportunity to be part of something BIG

Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship