The Role
Administer and configure Salesforce, including objects, fields, layouts, automation, security, user access, reports, dashboards, and data management. Troubleshoot issues, support end users, maintain data quality, translate business requirements into Salesforce solutions, and manage stakeholder needs. The role may also support integrations, CRM processes, Sales Cloud capabilities, and Agile projects.
Summary Generated by Built In
Requirements
- 3–5 years of hands-on experience as a Salesforce Administrator.
- Strong experience in Salesforce configuration and administration.
- Hands-on knowledge of Salesforce Lightning Experience.
- Experience with custom objects, fields, page layouts, record types, validation rules, profiles, roles, permission sets, and sharing rules.
- Strong experience with Salesforce Flow and process automation.
- Experience in creating and managing reports and dashboards.
- Knowledge of Salesforce data management tools, including Data Import Wizard and Data Loader.
- Understanding of Salesforce security, access management, and data governance.
- Ability to troubleshoot Salesforce issues and provide effective user support.
- Good understanding of business processes and the ability to translate requirements into Salesforce solutions.
- Strong communication and stakeholder management skills.
- Salesforce Administrator Certification is preferred
Preferred:
- Experience in the Real Estate industry is an advantage but not mandatory.
- Experience with Salesforce integrations and third-party applications.
- Basic understanding of Apex, SOQL, APIs, or Salesforce development concepts.
- Experience working in an Agile or project-based environment.
- Knowledge of Sales Cloud and related Salesforce capabilities.
- Exposure to CRM processes such as lead management, opportunity management, customer management, and reporting.
Skills Required
- 3-5 years of hands-on experience as a Salesforce Administrator
- Strong experience in Salesforce configuration and administration
- Hands-on knowledge of Salesforce Lightning Experience
- Experience with custom objects, fields, page layouts, record types, validation rules, profiles, roles, permission sets, and sharing rules
- Strong experience with Salesforce Flow and process automation
- Experience creating and managing reports and dashboards
- Knowledge of Salesforce data management tools, including Data Import Wizard and Data Loader
- Understanding of Salesforce security, access management, and data governance
- Ability to troubleshoot Salesforce issues and provide effective user support
- Understanding of business processes and ability to translate requirements into Salesforce solutions
- Strong communication and stakeholder management skills
- Salesforce Administrator Certification
- Real Estate or Property Management industry experience
- Experience with Salesforce integrations and third-party applications
- Basic understanding of Apex, SOQL, APIs, or Salesforce development concepts
- Experience working in an Agile or project-based environment
- Knowledge of Sales Cloud and related Salesforce capabilities
- Exposure to CRM processes such as lead management, opportunity management, customer management, and reporting
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The Company
What We Do
TechCarrot is a global IT services provider and digital-transformation partner, delivering cost-effective, customer-centric digital solutions to clients worldwide. Its 200-plus technology specialists provide services across multiple industries, aiming to create seamless customer experiences and support client growth. Founded in 2016 and headquartered in Dubai, the company serves the Middle East and Africa through UAE operations, APAC through India, and has also expanded into the United States and the Netherlands.
