ABOUT THE ROLE
We're looking for a Salesforce Administrator to join our Technology & Operations team. This is a service-based role where you’ll own our GTM Help Requests queue, triaging inbound requests from Sales, Onboarding, Customer Success, and Support, and turning them around against defined SLAs. You'll also administer and configure Salesforce, build reports and dashboards, and keep our data clean as our revenue teams scale.
Success in this role looks like fast, reliable resolutions and a well-maintained Salesforce instance that stakeholders trust because the data is clean and reporting is accurate. By keeping Salesforce running smoothly, you'll directly enable our revenue teams to close deals faster, onboard shops seamlessly, and keep customers supported, creating a clear and visible impact across the business.
Reports To: Director, Technology & Operations
Location: Hybrid - Buenos Aires (CABA), Argentina
Type: Contract - 6-9 Month Fixed Term Engagement with the potential to extend it based on performance and business needs.
YOUR CRAFT (Job Duties & Responsibilities)
Triage inbound help requests from stakeholders as your primary function: assess priority, scope effort, communicate status, and resolve issues within defined SLAs
Serve as a front-line support resource for Sales, Onboarding, Customer Success, and Support teams on Salesforce questions, bugs, and access issues
Administer and configure Salesforce (user management, permissions, roles, profiles, sharing rules)
Build and maintain custom objects, fields, page layouts, validation rules, and workflows
Create reports and dashboards to deliver insights for teams
Partner with business stakeholders to translate requirements into scalable Salesforce solutions
Ensure data accuracy and integrity through audits, deduplication, and governance best practices
Support integrations between Salesforce and GTM tools (Planhat, Marketo, Salesloft, Customer.io)
Test and roll out new Salesforce features, ensuring adoption across the organization
The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs.
YOUR FOUNDATION (Experience & Skills)
2–4 years of Salesforce administration experience in a high-growth environment.
Salesforce Administrator Certification (ADM 201) required
Experience working in a ticket- or queue-based support model (e.g., Asana, Jira, Zendesk), managing competing priorities against SLAs
Strong customer-service orientation: responsive, clear communicator, comfortable managing stakeholder expectations
Strong knowledge of Salesforce data model, security, and automation tools (Flows preferred)
Skilled at building reports and dashboards that drive actionable insights
Ability to partner with stakeholders, gather requirements, and deliver effective solutions
Strong written and verbal English communication skills
Must be based in Buenos Aires
Availability to work on-site in our office in CABA two days a week (Tuesdays and Thursdays)
EXTRA CUT (Nice to Haves)
- Experience in SaaS/technology companies
Familiarity with GTM tool integrations (Marketo, Salesloft)
Additional Salesforce certifications (Advanced Admin, Platform App Builder)
Don’t let this list stop you from applying - If you are interested in the role, we’d love to hear from you!
WHY SQUIRE?
Skills Required
- 2-4 years of Salesforce administration experience in a high-growth environment
- Salesforce Administrator Certification (ADM 201)
- Experience working in a ticket- or queue-based support model (Asana, Jira, Zendesk)
- Strong knowledge of Salesforce data model, security, and automation tools
- Experience building reports and dashboards that drive insights
- Ability to partner with stakeholders, gather requirements, and deliver solutions
- Strong written and verbal English communication skills
- Must be based in Buenos Aires
- Availability to work on-site in CABA two days a week (Tuesdays and Thursdays)
- Experience with Salesforce Flows
- Experience in SaaS/technology companies
- Familiarity with GTM tool integrations (Marketo, Salesloft, Planhat, Customer.io)
- Additional Salesforce certifications (Advanced Admin, Platform App Builder)
What We Do
SQUIRE is the world’s leading and fastest-growing software technology platform for barbershops, a hundred-billion-dollar global industry. We provide a one-stop solution that helps small business entrepreneurs run and grow their businesses. SQUIRE is also the premiere booking engine that connects people with great barbers nationwide. We make it easy to discover and book the best barbers wherever you are, in just a few taps. With headquarters in New York and a presence in major cities in the United States, U.K. and Canada, SQUIRE is the market leader in technology solutions for the barbershop industry. SQUIRE is a Series D company and has raised over $165M to date. For more information, please visit getSquire.com or download the SQUIRE app from the App or Play Store.
Why Work With Us
We're not just another start-up; we're a community of innovators, drivers, and achievers driven by our mission - to elevate, celebrate and empower the barbering community. Check out our Culture Book to learn more - https://handbooks.getsquire.com/recruiting.
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