Technical Solutions Specialist

Artificial Intelligence (AI) is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both.

In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com.

You will be a great fit if you are:

● Someone that excels in a fast-paced environment

● Interested in being part of a growing business

● Looking for a collaborative, tight knit team with opportunities for advancement

Responsibilities:

• Develop business and technical strategies that can help ensure the best chance to win business
• Providing support to prospects’ questions about our product, servicing, and other technical aspects of the platform, and responding to RFIs, RFPs, and RFQs
• Demonstrate a breadth of knowledge and technical understanding of Figure 8 Federal products
• Stay up to date on competitors’ products, technologies and services
• Develop and maintain strong customer relationships
• Demonstrate technical aspects of the product as a way to solve specific customer problems
• Provide day-to-day product/technical support to sales team

Required Qualifications:

• Bachelor’s degree in business or engineering field
• Experience in Sales Engineering, Solution Architecture or consulting
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Experience with technical business documentation like workflow diagrams, proposals, RFPs and RFIs, etc.
• Excellent presentation and negotiation skills 
• Value based selling skills
• Experience presenting via the web or in person
• Excellent verbal and written communication skills
• US Citizenship




Ability to obtain and maintain a Secret clearance

Desired Qualifications:

• Active Secret Clearance
• Experience interfacing with an Engineering team
• Experience with service management and/or project and portfolio management solution
• Experience with software in a SaaS/Cloud environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.