We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
At Instacart, our ad team’s vision is to connect consumers with the brands they love. We believe in the power of advertising to drive significant results for brands, consumers, and our shareholders alike. As a Sales Systems & Tools Manager II within the Commercial Excellence organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success.
About the Role
As a Sales Systems & Tools Manager II, you will act as a liaison between the technical and non-technical departments. You will partner cross-functionally with IT, Finance, Product to design, implement, and maintain best-in-class technology solutions for Instacart’s Ads and Retail businesses. You will drive long-term sales and finance transformation projects, SOX compliance initiatives, as well as day-to-day operations of the tools platform. You will also help influence the strategy and roadmap to scale Instacart’s tools ecosystem to meet the growing needs of the business.
About the Team
The Sales Capabilities & Strategy (SC&S) team empowers our sales teams by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth. Systems & Tools (S&T) sits within SC&S, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. S&T is uniquely positioned to provide centralized tooling support to the Commercial organization by leveraging our partnerships, harnessing our technical skills, and tapping into our program management expertise.
About the Job
- Work with senior Sales and Finance stakeholders to analyze and document requirements
- Partner with technical teams in IT and Product to design and deploy solutions on Salesforce
- Manage end-to-end projects to integrate Salesforce with upstream and downstream systems
- Govern change management for order-to-cash workflows with sales teams in Ads & Retail
- Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment
- Run the day-to-day operations of the tools platform, including hypercare support
About You
Minimum Qualifications
- Bachelor's degree of higher in Business Administration, Finance, Engineering, or Computer Sciences
- 5-6 years of applicable experience, preferably in a digital advertising or e-Commerce organization
- Hands-on experience managing large-scale finance transformation and order-to-cash projects
- Aptitude with tools like Jira, Snowflake, Dun & Bradstreet, High Radius, Oracle
- Salesforce Admin 201 Certification or equivalent
- Strong communication skills, both written and verbal
Preferred Qualifications
- Prior experience with CPQ
- Prior experience with SOX compliance initiatives at public companies
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$122,000—$135,000 CAD
Instacart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Instacart and has not been reviewed or approved by Instacart.
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Healthcare Strength — Instacart’s corporate package is described as offering comprehensive medical, dental, vision, and mental-health coverage with additional protections like life and disability insurance. Benefits also extend into wellness support such as no-cost physical therapy and mental health services.
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Parental & Family Support — Paid parental leave and family-building support are positioned as a meaningful part of the corporate benefits package, including fertility/adoption assistance. Family medical leave and return-to-work support are also referenced as part of the overall offering.
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Retirement Support — A 401(k) with company match is referenced for corporate employees, alongside equity-related compensation elements. This frames retirement and long-term financial benefits as part of the total rewards approach for W-2 staff.
Instacart Insights
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What We Do
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule.
Why Work With Us
We provide the ingredients & inspiration for you to shape the career that nourishes you. Our team is building innovative solutions to never-before-solved business, technical, logistical, service, and creative challenges. If you're ready to do the best work of your life, come join our table.
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