Sales Systems Architect

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

• Architect and Lead: Define and drive the architecture and technical strategy for Salesforce CRM and related systems, ensuring alignment with overall business objectives. Lead the design and implementation of scalable and secure solutions that integrate seamlessly with other enterprise systems.
• Strategic Initiatives: Spearhead key strategic initiatives, such as process automation, and data integration efforts, to enhance operational efficiency and business agility.
• Cross-Functional Collaboration: Work closely with executive and senior leadership across the organization to identify and prioritize key projects, providing technical expertise and strategic insights.
• Team Leadership and Development: Mentor and develop a team of engineers, fostering a culture of innovation and continuous improvement. Lead by example, promoting best practices in coding, design, and system architecture.
• Complex Problem Solving: Address and resolve high-impact, complex technical challenges, ensuring the reliability, performance, and scalability of Salesforce and its integrations.
• Governance and Compliance: Establish and enforce governance frameworks, ensuring compliance with industry standards, data privacy regulations, and internal policies.
• Thought Leadership: Contribute to the broader tech community by sharing best practices, participating in industry events, and publishing insights on Salesforce technology and architecture.
• Ownership and Accountability: Take full ownership of the Salesforce ecosystem, driving enhancements and optimizations to meet evolving business needs. Act as the primary point of contact for high-stakes projects and critical system issues.

• Extensive Salesforce Expertise: 10+ years of experience in Salesforce development and architecture, including deep knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs. Demonstrated ability to design and implement complex, scalable solutions within the Salesforce ecosystem. 2nd Generation Managed Package experience is a plus.
• Business Acumen and Cost Management: Strong understanding of business processes, particularly in the context of billing, revenue recognition, and order management. Ability to evaluate and compare alternative solutions based on cloud costs and performance implications, ensuring efficient and cost-effective technology investments. Skilled in communicating complex technical concepts to non-technical stakeholders and aligning technical initiatives with business objectives.
• Strategic Vision and Execution: Experience in setting and executing strategic technical visions, particularly in the context of complex Salesforce implementations and integrations. Ability to align technology initiatives with business goals and drive transformative projects.
• Leadership and Mentorship: Proven track record in leading and mentoring technical teams, with experience in building high-performing engineering teams and fostering a culture of innovation, continuous learning, and technical excellence. Demonstrated ability to manage and lead geographically dispersed teams, effectively handling projects across time zones and cultural contexts. Skilled in ensuring effective communication and collaboration in a global team environment.
• Enterprise-Level Systems Integration: Expertise in integrating Salesforce with other enterprise systems, utilizing APIs, middleware, and IPaaS solutions. Experience with event-driven architectures and managing data flows across multiple platforms.
• Governance and Compliance: Demonstrated experience in establishing governance frameworks, ensuring compliance with industry standards, regulatory requirements (such as GDPR), data retention and internal policies related to data security and privacy.
• Complex Problem Solving: Proven ability to tackle complex technical challenges, particularly related to performance optimization, scalability, and system resilience. Experience in designing solutions that address high-volume data processing and integration challenges.
• Advanced Certifications: Salesforce Developer I & II certifications required; Salesforce System Architect and/or Salesforce CPQ Specialist Certification highly preferred. Additional certifications such as Salesforce Technical Architect or Application Architect are a plus.
• Agile and DevOps Expertise: In-depth understanding of Agile methodologies, with experience in leading Agile teams. Proficiency in Salesforce DevOps practices, including CI/CD pipelines, version control (Git), and automated testing frameworks. Experience with Copado a plus.
• Communication and Presentation Skills: Exceptional written and verbal communication skills, with the ability to effectively present complex technical information to senior leadership and external stakeholders. Experience in technical writing and documentation.
• Quality and Standards Oversight: Experience in establishing and enforcing coding standards, best practices, and quality assurance processes. Focus on writing meaningful and comprehensive tests, including unit tests, integration tests, and end-to-end tests, to ensure the robustness and reliability of software. Responsible for conducting thorough code reviews and maintaining high-quality standards across all deliverables.
• Ability to collaborate in a highly geographically dispersed team environment.

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.