Description
The Sales Support Representative is the interface between our organization and our clients.
Requirements
ANSWER all customer questions regarding accounts, products and services via email or phone.
PROCESS issues of varying complexity to include delivery inquiries to error resolution
PARTICIPATE in meetings as scheduled
DATA entry into various systems (Salesforce, ServiceMax, etc.)
ACKNOWLDGE and work cases as FIFO
PROCESSING quotes and tech leads
Self Management: Prioritize and complete tasks, delivering desired outcomes within allotted time frames. Initiate and sustain momentum without external stimulation.
Accountability: Answerable for personal actions and results as well as those of others under direct supervision.
Personal Development: Learn and implement new ideas, methods and technology
Integrity: Honest and conducts self with highest degree of integrity at all times.
Skills Required
- Answer customer questions regarding accounts, products, and services
- Process delivery inquiries and error resolutions
- Participate in scheduled meetings
- Data entry into systems such as Salesforce and ServiceMax
- Process quotes and tech leads
What We Do
Tate Engineering Systems, Inc. is a full-service provider of mechanical equipment and systems, specializing in industrial and commercial solutions, energy management, infrastructure design, and project management since 1924.
