Sales Support Specialist

Posted 2 Days Ago
Be an Early Applicant
Colorado Springs, CO, USA
In-Office
26-33 Hourly
Entry level
Healthtech
The Role
Supports donor recruitment and blood drive coordination to increase participation, retain donors, and maintain blood drive accounts. Coordinates virtual and onsite drives, engages coordinators, assists with first-time donor outreach, maintains accurate records, provides customer service, supports training and special projects, and ensures compliance with procedures and regulations.
Summary Generated by Built In

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Sales Support Specialist. Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together.


Your impact as a Sales Support Specialist is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.


What to ExpectSalary: $25.74 - $33.32 per hourSchedule:  M- F, occasional weekends/evenings 

Our comprehensive total rewards support you, your family, and your future with:

  • Medical, dental, and vision insurance
  • 401(k) with 5% company match
  • Tuition assistance up to $5,000 per year
  • Free basic life and AD&D insurance
  • Free short- and long-term disability insurance
  • Paid time off
  • Employee Resource Groups

As a Sales Support Specialist, you’ll get to:
  • Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
  • Engage blood drive coordinators to increase donor participation and retention.
  • Assist with donor recruitment initiatives, including outreach to first-time donors.
  • Maintain accurate records and ensure data integrity using established systems.
  • Support special projects and assist with training and onboarding of new and existing staff.
  • Provide high-quality customer service to internal and external customers.
  • Ensure compliance with internal SOPs, external regulations, and software usage standards.
  • Collaborate with field teams and cross-functional partners to support operational success

Location:

3670 Austin Bluffs Parkway Suite 110 Colorado Springs, CO 80918

Job Category:

Sales / Community Outreach

Contact Information: [email protected]

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. 

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The Company
HQ: Scottsdale, AZ
1,422 Employees
Year Founded: 1943

What We Do

Vitalant exists to help people realize their life-transforming potential by offering convenient blood donation opportunities and sharing our expertise in transfusion medicine. Founded in 1943, Vitalant is one of the nation’s oldest and largest nonprofit transfusion medicine organizations. We comprise a network of about 120 donation centers across the U.S., each with its own rich history and legacy. Vitalant is an internationally known and respected leader that continues to push the boundaries to advance the experience, practice and application of transfusion medicine. With our national footprint, deep community roots and specialized services, we are the thread that connects people and resources together to fuel progress in transfusion medicine. Our shared mission to save and improve the lives of others is our greatest strength. Vitalant provides blood and special services to patients in about 900 hospitals across the U.S. Millions of people in communities throughout these states depend on generous volunteer blood donors and our dedicated team to make sure lifesaving blood is available when and where it is needed. Vitalant is a founding member of AABB (a professional organization that provides standards development and accreditation for blood centers) and was a driving force in the creation of America's Blood Centers (a consortium of independent community blood centers throughout the U.S. and Canada, including Vitalant). Both organizations play a major role in communicating advances in transfusion medicine nationwide.

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