Sales Support Specialist

Posted 6 Days Ago
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Bucharest, ROU
In-Office
Entry level
Information Technology • Software
The Role
Supports the sales team throughout the sales process by maintaining CRM records, preparing proposals and presentations, coordinating meetings and follow-ups, responding to enquiries, researching prospects, gathering proposal information, and preparing pipeline reports. The role also uses AI tools for research and drafting, coordinates with internal teams, and requires onsite work in Bucharest.
Summary Generated by Built In

Holycode is looking for a Sales Support Specialist to join our team in Bucharest and support our sales and business development activities.

You will work closely with our sales colleagues to keep opportunities organised, prepare commercial materials and coordinate follow-ups. This role suits someone who enjoys communicating with people, pays attention to detail and takes ownership of keeping things moving.

What awaits you:

  • Support the sales team throughout the sales process, from initial enquiries to preparing client handovers.
  • Prepare and update presentations, proposals and other sales materials.
  • Keep CRM records accurate and up to date, including contacts, opportunities and next steps.
  • Coordinate meetings, prepare relevant materials and follow up on agreed actions.
  • Respond to incoming enquiries and coordinate input from the right colleagues.
  • Research potential customers and gather relevant company information.
  • Work with recruitment, delivery and finance colleagues to collect information needed for proposals.
  • Prepare regular pipeline reports and help the team maintain visibility over ongoing opportunities.
  • Use AI tools to support research, drafting and administrative tasks, while checking the accuracy of the results.

What we expect from you:

  • Previous experience in sales support, sales operations, customer support or a similar coordination role.
  • Strong organisational skills and the ability to manage several tasks and deadlines.
  • Clear, professional communication and confidence interacting with clients and colleagues.
  • High proficiency in written and spoken English.
  • Experience working with CRM systems and keeping records accurate.
  • Good working knowledge of spreadsheets, presentation tools and document preparation.
  • Attention to detail when preparing proposals, updating data and coordinating follow-ups.
  • A proactive approach and a sense of ownership.
  • An interest in technology and a willingness to learn about our services.
  • Availability to work onsite from our Bucharest office.

Bonus points for:

  • Experience in an IT services or B2B environment.
  • German or French language skills.
  • Experience with lead research, sales reporting or CRM process improvements.
  • Practical experience using AI tools in everyday work.

Why you will love working here:

  • An opportunity to contribute directly to our business development activities.
  • A welcoming working atmosphere in an open-minded multinational team.
  • An office-based role in Bucharest, with close collaboration and knowledge sharing.
  • All the necessary equipment to support your work.
  • A budget for professional development, including courses, conferences and books.
  • A flexible benefits budget.
  • Premium private medical subscription with nationwide coverage.
  • Skilled and experienced colleagues.
  • Opportunities to learn and grow with us.

If you enjoy bringing structure to a busy sales environment and helping a team turn opportunities into lasting partnerships, please submit your CV in English.

Skills Required

  • Previous experience in sales support, sales operations, customer support, or a similar coordination role
  • Strong organizational skills and ability to manage multiple tasks and deadlines
  • Clear, professional communication and confidence interacting with clients and colleagues
  • High proficiency in written and spoken English
  • Experience working with CRM systems and maintaining accurate records
  • Working knowledge of spreadsheets, presentation tools, and document preparation
  • Attention to detail when preparing proposals, updating data, and coordinating follow-ups
  • Proactive approach and sense of ownership
  • Interest in technology and willingness to learn about company services
  • Availability to work onsite from the Bucharest office
  • Experience in an IT services or B2B environment
  • German or French language skills
  • Experience with lead research, sales reporting, or CRM process improvements
  • Practical experience using AI tools in everyday work
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The Company
HQ: Belgrade
357 Employees
Year Founded: 2014

What We Do

Holycode is a software development and IT nearshoring company, based in Switzerland, Germany, Serbia (Belgrade & Novi Sad) and Romania (Bucharest). We develop cutting-edge projects for Europes fastest growing startups and brands. Our mission is to offer every software solution from the foundation of the company to the IPO and beyond. Some of our in-house specialisations: - IT Nearshoring : Development teams that work exclusively for you full time. Based with us but fully integrated into your company. - Software Projects : End-to-end development of MVPs/POCs as well as complex software projects with our own teams. - ERP Systems : Specifically Microsoft Dynamics/BC & SAP. We cover everything from process analysis to maintenance. We are really amazing in table tennis, table soccer and dart but also in PHP, Java, Ruby on Rails, Python, iOS, Android, JavaScript and co. Our primary goal is to provide great working conditions and a great atmosphere for our team in order to have great results. That’s why we always follow the suggestions and ideas of our employees without whom our company would not be what it is – a place where work becomes fun and the results are amazing!

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